Ralph's Signature

I have never taken the time to write a review for a grocery store but this Ralph’s has consistently exceeded my expectations. Not only is there plenty of parking in the garage below the store (a gem downtown), but their customer service has been excellent with each of my encounters over the last 6 months. I usually walk to get groceries since I’m just a few blocks away, but the parking area is well lit and has an elevator should you need that accommodation. One time I dropped and shattered a jar of sauce right after checking out and they insisted on cleaning it themselves and let me get another jar. The security officer is always by the door and friendly, which is nice as the area can be fairly sketchy being right next to Gaslamp. When I do grocery pickup orders they call if they need to make any substitutions, and if I mark online that I’m on my way they will be standing outside ready to load everything into my car when I arrive (even with <10 mins notice). There’s a fancy escalator for the carts that stops the wheels from rolling while on the declining/inclining slope, and they’re open until 1am which is so convenient when you’re a night person like me. It’s a smaller sized grocery store so they don’t always have the best produce selection, but I can almost always get everything I need there. They’re also dog-friendly and have a good flower/plant selection, which always snags my attention. Plus a little Starbucks! I’m very happy to have this grocery store so close to me. Despite my neighbors saying they avoid this Ralph’s because of sketchy encounters they’ve had or seen reported, I have not had any negative experiences here thus far. The only downside is that there are a few homeless people that hang out/sleep around the building that can be uncomfortable to walk by when alone. But if you drive then you never have to deal with that, and it’s downtown so I don’t really expect more regarding that issue. Anyway, that’s all I have to say. I’m a content customer.

Get a Ralphs card and you'll save a ton of money. Look for manufacturer coupons on items as well to save even more. I just bought a huge turkey sandwich for lunch and with the Ralphs card it was only $3.99! 2 organic drinks were on clearance for $1.50 each. Can't beat those prices

Great location, clean store, it has all you need while staying in the area, there is a deli where staff can make you a sandwich to go. Produce section is vast and the bread area has plenty of choices , meat selection isn’t much, alcohol section has lots to choose from. The self checkout helps the customers pay faster.

David in customer service showed me how to use the Ralph's app for digital coupons. He only had to show me once and it is very easy once you know. Thanks 5 Star ⭐⭐⭐⭐⭐ A+!

Friendly staff and great selection. Also an excellent value if you get there store card.