Went by to order a latte and a sandwich. It was amazing,the staff was very friendly, proffesional and made sure I had everything I needed. The manager is amazing she went out her way to help me with my app. I will be going back & I recommend eating here if you want fresh hot food, great drinks and a good atmosphere! Thanks Dunkin!
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*****🔥Awesome Brand Representation******🔥 I ordered from another location via the mobile app on Thanksgiving morning and turns out that location on 103rd Street is closed today and no one was able to help me via the corporate line. I decided to drive a mile away and see if the other location near us had been pushed the order and they fulfilled it. To my surprise Ms Bianca the store manager on duty had not received the order but stopped her crew gathered them together and fulfilled my order on the spot with no questions asked. Not often do you see a great representation of overall decency but customer service and brand representation. This one is at the top of the list for today. Definitely give them your business folks........................................So glad this location was there. Very convenient but kind of hidden. It's right around the corner from my wife's work so it's going to be easy to access. Staff was very nice and location was very clean. Very fast service just watch out when you're exiting because it's a little tough to get in and out of. Overall five stars. I'll definitely be visiting there again. Cold coffee fix for sure
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This is one of the best Dunkin’s and I’m not saying it just to say it. I pass other coffee shops to come here being that the overall experience is the best. I’ve overlooked the reviews and I can tell you from experience that me or my family have never experienced anything bad. The the food is good the customer service is even better. The staff works hard to make sure you are treated with respect. I’ve witnessed rage from customers towards the employees But they kept it professional and handled it the best way ever! Everybody has their own opinions, Everyone also makes mistakes but I can tell you from experience that it’s nothing like what the bad reviews are stating. It seems like some of the reviews are from people who like giving others a hard time only to create unnecessary issues being that maybe they can’t get their way at that time and not wanting to take any accountability for the way they’re treating people, but I’ve never experienced any type of bad customer service at this store. This Dunkin is really a good dunkin overall.
I literally go to this store almost every morning and get a caramel iced coffee with cream and sugar and it is the ONLY Dunkin that gets it tasting the way I like it E V E R Y TIME. Today I stopped by and got my coffee with the delicious avocado toast with bacon, ofc, and was greeted with the best customer service I have ever had in my life by the lovely Porsha! (I really hope gratification doesn’t go based off of spelling here bc I don’t have the receipt anymore and I don’t remember how she spells it) I told her that they need a “her” at every restaurant bc she was just that pleasant. So thank you my dear and thank you Dunkin’ for hiring such pleasant people because they’re all great.
That girls name was Zaria, she needs a promotion or an up rank she is so nice and is on top of it. She needs to be at least a shift manager if not a higher rank
Best customer service and friendly people
My order is always right
Getting in and out is a PITA, I guess they are making do with their strip mall setup. That was the first impression of just getting in the place.
The doughnuts are so tempting. I went in for a breakfast sandwich only and almost ordered a dozen doughnuts.
Rhonda Wilson-Williams
+4
Typical smaller scale Dunkin shop. Easy to drive through or eat in.
This is one of the Best Dunkin doughnuts ever! From the manager to the staff, they are all polite and make you feel right at home! My food/drinks were very good and yea I will be returning. Keep up the good work!!
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