I used to do security on the weekends there around 2011 for a couple month's.
Food / fries were hot. It's not consistent when it comes to the fries. The milkshake machine was down. People were nice. Service was slow.
I was going through a training and only had an hour to eat, I went to this mcdonalds and had one of the best experiences. The servers were so nice and the food was amazing. I went there four times during my training and every time was even better than the last.
I’ve been goin to this location periodically for years- and I have to say that todays service was the best I’ve experienced!!! Both lines and windows were operating in the drive thru, the lady was refreshingly pleasant while taking my order (usually I’m barked at by an aggressive crew member). Although it was a bit of confusion with my coffee order, the young lady assisting me in the 2nd window was so patient and sweet while correcting the order. It overall was a great start to my day! Whatever’s goin on up there today- keep it up!!! 👏🏽👏🏽👏🏽👏🏽👏🏽
The lady who greeted us was so nice!! She asked about our night and made us feel more than welcome. Mcdonalds should be lucky to have her
Very good McDuck. everything is clean, there is no queue.
I normally dont write reviews but I felt the need to act on the compliment I gave to Tensche!! Her voice came over the speaker very kind and clear spoken. She greeted me properly, read my order back to me and she kept that same pleasant energy when I came to the window to make payment. Whatever rewards are given for great customer service, Tensche is deserving of receiving!
Wish you the best Tensche!
good experience staff is helpful here
In my line of work the early bird gets the worm. I need my coffee to give me that edge.
Staff was very nice, got our large order right! We were quickly through the drive thru.
I've been going to this McDonald's my whole life, in the 90s and early 2000s it was a chaotic store very busy and the overworked employees did not provide great service. These days however I enjoy visiting the store. The service is worlds better. They are fast and are quick to correct any issues you may have. I've even started going Inside instead of using the drive thru it's always clean and the employees are very attentive. I think this is one of the best McDonald's in Cleveland now.
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