Let's talk about it🙌🏼 Since the pandemic started I have watched quality and customer service go out of the window for some of our long time favorites. I know being busy is a huge factor but having served as fast food management for a long time you can tell when there is an overall lack of standard in a restaurant. That being said, I have worked for Jack in the box and it is not an huge company anymore, they aren't financially very strong and they don't pay/treat employees the best. Yet for some reason the people who work here STILL pump out nothing but fresh hot food that is made correctly. I have only ever had an item forgotten 1 time, my burgers/modifications are ALWAYS right, and the food is ALWAYS hot and fresh. We haven't gotten Jack in years but this past few months we have gone several times just because of the quality we have received, and Jack in the box will become a regular place for us as long as it is still around, we prefer it to many other fast food chains including McDonald's and "nicer" chains like Whataburger. We have also visited multiple locations and the consistency has been there. No matter if they have one person working or 3, they still give you better food and service than places with 10-15 people on staff.
I went to this location because it was on the way home from La Carreta Mexican Imports (reviewed). This location shares the same building as the gas station but I think the gas station that is attached to is closed. They were not very busy so I got my order in a really short time. Accurate and friendly, I may consider going here from now on on General Principals.
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