We have been patrons for years since living in south Florida. Pollo is a taste of home for us. After an extensive wait in drive thru over 30 minutes, Chicken was delicious hot and moist, rice and beans perfect and extra plantains. I tried a rum and coke new offering was three bucks well spent 5.8 % Flan And Quattro leche to finish. Four star rating because we had the eat in the parking lot because corporate has not opened to full service yet thus long wait in drive through and dinner in the car. Otherwise great value and food great employees much appreciated
I love Pollo tropical. I really appreciate their vegan options even though the smell of the chicken and pork makes me wish I could partake. This is not the best Pollo tropical I've ever been to, that one goes to the Hillsborough avenue in Tampa location, however these guys are really close to that mark. Service was good, you can tell that they're having some staffing issues, but they are doing their best.
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