Way better service than the airport drive location. I'll be coming here more often
Fast and friendly. Pizza and subs were prepared as ordered. We dined in and the dining room was in order. All staff members were friendly and efficient. I wish Donatos offered Coke products instead of Pepsi, but those are the breaks. Overall experience at this location is 9 out of 10.
Love their pizza! The staff are friendly, the pizza is a good price, and you almost always get quick service!
I love this Donato's! I order the cauliflower crust and its one of the best gluten free crusts around. But I had one particular experience today- I always order the same food with the same customizations, but when I pulled up, I had apparently ordered a large thin crust (normal gluten-filled one). Went back to my app and that's what it said there, too. I have no idea how, either I managed to select a large pizza off of my "order again" or the app glitched. I asked them if I could possibly get a refund or partial refund, even though it was literally my fault, and they gave me the full refund! It honestly made my day.
The bets customer service! Last night, our flight to Columbus got delayed so many times, we did not get in until after 10. We were hungry! The manager of Donatos was accommodating and so understanding! We appreciate you all.. thank you!!
The food when delivered by Donations was great. When is delivered using door dash not so much. But Mike the GM at Donatos make sure his customer service is on point. Thank you Mike for stepping up and making sure people come back to eat at your location
Fast, Friendly Delivery and Good Pizza. I was in town for business and staying at a nearby hotel. I ordered online, which gave me a 65 minute delivery time upon checkout (decent for a Friday night in my opinion). Delivered in half the time. Pizza was hot and fresh and tasted great. Delivery person was friendly and polite, and delivered it to my room door.
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