To start this experience, there was only one employee working, meaning there were a ton of customers, and not enough staff. So it took around 20-ish minutes to get the ice cream.
Although, their ice cream is really good! Got the mint ice cream today with chocolate, and the ice cream was really creamy, and I'd prefer it over store bought ice cream. Overall a decent experience
Took the kids there last night and the line was pretty long, but the staff was super friendly and helpful- this really is the best ice cream I've found in town so far
Always so busy but the service has always been wonderful and the ice cream is incredible. I always get a turtle sundae 🤎
Creamy as the name suggests. Smooth and velvety texture, finely churned to perfection. Wouldn’t disappoint if you are a fan of chocolate flavoured ice creams however, there are less number of fruit flavoured ice creams and sorbets. Has wide range of add ons to offer including fresh fruits like strawberries and bananas. Serve size is more than fulfilling. Waffle is thick and hard which is a bit of a let down.
Tonight 3/6 upon arrival into the store there was a proverbial “Karen” in line in front of us who was being extremely rude and being degrading to the young staff working. They handled the interaction professionally even when she took pictures and was demanding staff names and manager presence, all regarding a group of people coming into the business at which time her and her group began haggling staff. The rest of us in line did not have any issues with your staff. Our encounter was made better by her behavior. Thank you for your staff!!
Review is for the 2 workers kole and avery . They had great customer service. Something went wrong when
i ordered the cake and went to pick it up and the wrong date was placed. These 2 helped me out and got the cake done today so that the party wouldn get ruined. These 2 had great customer service.
Last night being a Saturday night and very busy , there was a young lady short , curly hair with glasses very polite. She’s was very accommodating to everyone including my son with special needs. Despite how busy it was she made sure EVERY person that walked in was greeted with a smile and when the next customer walked up she gave full attention to all. I believe her name was Nevaeh!! Thank you again for your awesome customer service.. we need more people like her around. Great customer service like this , they deserve to be recognized and maybe even a raise!!
Oh man, when we went here a few months ago they were slammed. Line out the door and down to the theatre, online orders pouring in, and people waiting to take orders out for delivery. The staff somehow managed to keep their cool and work quickly and efficiently. I was on a date with my boyfriend and when we needed to wait a little longer for our order, he slipped $5 in their tip jar and it just made me really appreciate him and the staff so much. They work really hard here and deserve as much appreciation and tips as possible!
The staff were young and quick in serving. Very cozy place with no seating. I like cheesecake and coffee mix with nuts!
Awesome! Value for your money.
My cup is empty because it (oreo shake) was real good I didn't remember to snap a before pic.
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