For three years now my mom is 93 and I have been coming a couple of times a week for my mom to have a country ham biscuit. These people are always accommodating I always have a smile on their face for us. It's a pleasure to come did this Bojangles at Highland Creek
I Love This Bojangles To God Be The Glory For Things
Came in to eat at 11 and was impressed with everything, food and service! Food hot and good! A nice young lady scrubbing the floors so it was very clean! I set back and watched these guys hustle to get drive thru out quickly. Keep up the good job!!!
Mark Allred, ACC, CPLC, CGC
+4
I've always been a Bojangles fan, but must say I haven't been a fan of this location for a long time, which is a shame because it's so close. That being said, I wanted to acknowledge the changes they're making to their service in the quality of their food. The last few times I've been it's been noticeably much better. This morning I went through the drive-thru very quickly, the service was friendly, and the food was very well prepared. I'd like to thank the management and crew for the improvements they're making! They're being noticed!
The drive-thru was very fast and the people were super friendly. The food itself was fresh and hot. I got a number 12 leg amd thigh combo with dirty rice and slaw. Everything was fantastic except the rice was a little over cooked but everything else was amazing.
tall, hefty, lightskin dude with a low cut needs a raise or promotion!! i come here often, he gets my order 100% correct, quick and efficiently every single time. super grateful for this spot!!
Been to this location dozens of times. Chicken supremes are usually dry whatever time you go at.
Fries are decent and biscuit is alright.
The lady's customer service was great and got me in and out
They was out of Mac and cheese that day I went. That is a bummer when you look forward to having one of the most popular items on the menu.
But overall the food was good and it's a good location.
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I know how disheartening it is to receive bad service. I mean come on people. Bojangles has been hit or miss forever... I've been in clt for about 15 years. It's never changed at any of their locations. Either you're gonna get cold food, bad food, hard food, semi-warm food or a complete incorrect order. I went to the store on Mallard Creek tonight, they were out of rice. So I drove up to highland store praying that I didn't waste my time... Success! I mean it was near closing time, but somehow God made it happen. I now have a large rice to go along with my hot and tasty Philly cheesesteak gryo that I bought from peño mediterranean grill. I still think Popeyes had the better rice recipe. Pox on them for discontinuing it. Frfr, yo if you have a complaint, go to Google and type in bbb bojangles complaint. You'll be taken to the better business bureau where you can write an official complaint to management.
The employees at these stores don't make enough money to care about Google reviews.
How many times do you keep coming back and receiving the same poor level of service? If you do not use the official complaint channels nothing will change and the corporation will think what they're putting out is 100% acceptable... Either complain via the BBB or stop spending your money here..... Helloooo!
The staff are so nice and friendly! Food was AWESOME! nice and hot! The coleslaw was nice and cold! The restaurant was very clean. There was a very nice man that was going to each table to ask if everything okay! I never seen that before at a fast food place! 😀
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