Samantha Rooney Dudley
+5
Awesome customer service, I forgot to order my iced Chai with non dairy milk and they replaced my drink. What I appreciate the most is that they made me feel like they were more than happy to fix my order and did not make like I was inconveniencing them at all! I wish every place knew the value of this kind of attitude!! Thank you Panera and Paul (the gentleman who helped me!
Elise Christine Massey
+5
Having a rough day last Friday. My dog was going to be put down and I was on my way to a meeting I wasn’t looking forward to. Mentioned I was having a bad day and owner gave me my order for free. One other time they were five minutes late with a catering order so they gave me that for free. Just good people. Lunch catering is on point. Well done Panera and thank you!
I'm always happy when I find a Panera bread because the food is consistent and I really like it! The new Thai chicken soup is delicious, especially with the crusty bread. I usually get the salad as well tomatoes and cucumbers. Large selection of hot teas... I get the English breakfast.
Usually dont go to Panera often, but my opinion has changed - I love the options for drink (that apple cranberry caffeinated drink🔥)
Had a steak and cheese sandwich also good and a nice change from all the deep fried options nearby.
Prices were cheaper than what we spend at most fast food chains these days. Service was fast and food is delicious! Restaurant and bathrooms were also clean :)
Panera has been hit or miss during the pandemic, but last time we went it was a major hit! My husband could barely finish his sandwhich! This location is much better than the Panera near Independence mall.
The food was excellent as well as the service. I would eat there again.
Dropped in for breakfast. Got a free bagel because a member of their rewards program. Breakfast sandwich was kind of small.
Usually i have a quick and easy experience and have no problem with my food. Today I picked up my lunch on my break from work and this is the third time I haven’t got the cream cheese I paid for with my bagel. It really sucks because I don’t have enough time to go back to pick it up and I feel like I shouldn’t have to open my bag to do a quality check when they have a person that literally does that for customers… A little annoyed about that but I do still appreciate everyone’s hard work and I know things happen but I hope this helps them be more aware of checking what’s in a customers order.
A wonderful cafe where the wonderful Michelle works. The whole word is WARM in her🥰🥰🥰
I usually avoid this location because it doesn’t have a drive thru. However, I went in yesterday after some Christmas shopping and I was so pleased! The Cashier was so sweet❤️ I think her name was molly? Give that girl a raise!!!
Great food, good service. Just highly overpriced! $28 for 1/2 sandwich/chips/drink and 1/2 a sandwich and a ceaser salad/drink.
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