My first time at Starbucks, ever! I am 70. I told the guy behind the counter. The nicest person. He asked me what I wanted? Told me where to order how to pay, where my food would be. He was outstanding. It's to late to call but I will to get his name so Starbucks can see the quality service he provided. The employee that was so helpful was Jonathan. Give him a raise!
The staff here are amazing. Very friendly, fast, and never mess my orders up. After MULTIPLE bad experiences at the local Dunkin, I think it's safe to say I've officially been converted to team Starbucks.
They're pretty fast, especially when they have a large volume of customers coming in and out + mobile orders/Doordash or UberEats. They're very sweet and patient despite having so many orders to do in such a small amount of time!
I gave this Starbucks 4 stars because, while it's In a nice spot in downtown Scranton, in the mall, it's a pretty normal Starbucks that didn't do much to stand out in the ocean of Starbucks coffee stands everywhere else. The coffee was good and the espresso was strong, what else can a guy ask for!
Never disappointed with thus location! By fsr the BEST STARBUCKS around!
Very friendly. Kind of a depressing feel. Most of the time can't walk around the mall because it's closed.
Nice location, friendly staff. The line moves quickly when it's busy which is great. A no hassle kind of experience. A+
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