Had a chance to check them out on VIP day today. While it was a bit hectic and a couple mix ups that's expected in the opening of a new establishment. I had a half dozen donuts and the frozen coffee. You could also choose a breakfast sandwich with this promotion but I knew it would go to waste. The inside is really nice. Hard to believe that the Arby's was there before.
The staff was helpful, attentive and all very nice. I will come back to the location in the future.
I go to this Dunkin all the time and their customer service is always good! The employees really go above and beyond to be helpful.
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Much better than Starbucks because they have a better attitude toward customers. They actually smile and say "Thank You" at Dunkin' Donuts, and that is a really refreshing and positive attitude.
You know, it puts a smile on your face after a small business transaction.
Starbucks is closer to my home, but I will drive the extra half mile to go to Dunkin' Donuts now.
By the way, the coffee was pretty good and the Boston Cream donut was just as good as the ones I got at their other stores. The seating and decor is nice and contemporary. I sat in the comfy chairs by the "fireplace" and TV. Classy without being pretentious.
I am impressed by the fact that they hired a lot of young people from my neighborhood because they are giving many of these young people their first job, and start in working life. Good work Dunkin' Donuts in bringing those jobs to South San Jose. Your proximity to the freeway, and neighborhood patronage, will make this location a success. I'm gonna try one of your breakfast sandwiches next.
I love this donut shop. I'm a disabled combat veteran who can't see to drive so I don't own a car and I walked up today with my kid to find that they were short staffed and only doing drive thru.
I missed the sign though and didn't know this so, feeling like I failed my kid I'm like knocking on the door.
One of the staff members showed up, apologized, pointed to the sign but when he found out we didn't have a car invited us inside.
He helped make me a hero to my 8 year old and took a moment to be a good person to another human being.
I'd give them 10 stars if I could.
Food is fresh. Counter is clean, employees are pleasant and helpful.
Great experience with the line moving along. Coming back for the breakfast items sometime to wash down with a coffee. I would like the app to be at this location.
They do have a drive thru.
I worked remote here for a morning, it was great. They have normal height tables and also high tables where you can stand and sit while on your laptop. They have lots of electric sockets and USB charging ports for laptops and phones.
Clean and fast; just what you would expect. Prices seem a bit high, but maybe it has been to long since I have visited a donut 🍩 shop.
Great prices, delicious coffee and tasty snacks....oh and there's donuts. What's not to love! Dunkin has completely replaced Starbucks for me since Dunkin coffee is better, more consistent and priced far less pretentiously and this is coming from a pretentious person who owns a ridiculously expensive imported Italien super automatic espresso machine. Dunkin still hits the spot for me! Extra stars for donut fries and pretzel bites. So excited to finally have one near me when the holiday drinks come out!
Also, shout out to the staff. They are all a very young group and managed to make it through the CRAZY 2 week period after opening. Who would have expected soooooo many people for 2 weeks straight! Anyway, they are very friendly and courteous and seem diligent. Always a pleasant experience.
A bit pricey, but a nice sized spot. Used to be an Arby’s back in the day.
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