Review for vegetarians
The Counter's concept of customizing your own burger through a form is truly amazing. The Santana Row outlet impressed with its cordial staff and excellent service. Opting for a vegan patty, we selected our preferred veggies and sauces, resulting in a delicious burger. The overall experience was awesome, making it a must-try for those who appreciate personalized and tasty burger options.
The food is good but a bit over the top. The burgers are massive and very filling. They could be slightly smaller and still serve a great burger. The place was pretty busy so its obviously not hurting their clients.
The service was above and beyond. They charge 20% on dine in which they then try to fleece you for an additional tip. I won't go to places that do this but here I would have given 20% because service was great. Owner said its 18% and that the additional tip line is to share with all employees.
The atmosphere isn't anything special but felt cramped.
If you like burgers, here, less on it is more so you can taste the great quality.
Huge fan of the custom burgers here, the service is always on point and the brownie was delicious!
A must visit for a fantastic burger.
Update (08/11/2023) - Never disappointed. I opted for The Counter burger. When it arrived, I thought it was too big. It was. I finished it. Delish!!! Shoestring fries were the perfect complement. Simply fantastic...
The most extensive and customizable burger menu around. My daughter was craving a cheeseburger but I really wanted a salad. So I ordered the Cobb salad with Mahi mahi... at a burger place. It was alright, just a bit small for the price. My daughter really liked her two mini cheeseburger kid dish. Friendly service and a great spot off of Santana Row.
Burger was ok, fries were really good. Great location though.
The burgers were delicious. I highly recommend the blue cheese or the jalapeño burger.
The best part about The Counter is getting to build your perfect burger. The burger needed to be seasoned just a little better to make it perfect but otherwise it was a delicious meal
The Counter is a delicious and filling burger joint to go get a bite to eat. They are in fact dog friendly and are accommodating for dogs. Dogos can get their own cardboard water bowls and even puppy patties. Burgers are very filling and delicious to boot served on a brioche bun. You cannot really go wrong with getting whatever burger speaks to you they are all very good. If you do not want a burger from the menu, you can even create your own burger to suit your cravings as well.
Sides are ordered separately or added to burgers. I recommend the half and half style of sides so you can mix and match. The shoe string fries and fried onion rings are where it's really at though.
They also serve beers and cocktails. They have a wider selection of cocktails than beers but still have all the standard beers and a few unique brews.
Highly recommend the counter if you want a dog friendly burger place that also serves alcohol!
This place makes the best burgers and their Parmesan fries are to die for. I had a burger last time and I got a salad this time. You use the same build your own menu for the burger as well as the salad, and choose your own ingredients and dressing. Yum!
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