I ordered delivery and I could smell the food through the bag. I ordered three spam musubi, chicken katsu (mini), and onion rings. The onion rings were horrible. About $5 for bland, flavorless, and soggy onion disappointments. However, the spam musubi was delicious. Perfectly grilled spam slices on top of delicious, flavorful sauce and perfectly cooked rice. And the price was less than $9 for three. Mahalo's spam musubi is the real deal. Absolutely delicious. The chicken katsu (mini) was about $11. I didn't realize there was a mini and a regular size option until after I ordered. The regular size is about $14. The chicken is so tender and tastes like it's been marinated. It's covered in what looks to be panko breadcrumbs. The chicken was like french fries. Nice and crisp on the outside with a mealy, tender inside. Now, some of the chicken wasn't crispy but most of it was. It comes with some sauce that you can put on but the chicken without the sauce still tastes good. I got macaroni salad for my side and it was really good for macaroni salad but I didn't like it. Looking back, I should've gotten the salad instead. I'm not a fan of macaroni salad so I wouldn't have liked it either way but if you like macaroni salad, Mahalo is where you want to eat. All the food I had tasted just like they did in Hawaii.
Overall, I'm giving four stars. It would've been five stars if the onion rings weren't horrible. I expected stuff to be at least a little soggy because it's delivery so it's kind of inevitable. If you're ordering delivery, get food that isn't crispy. If you're eating there, expect delicious food at very reasonable prices.
The quality of the food at this place is pretty good. You'll find a lot of staple dishes here and it's at a convenient location near the rail. I would say, however, that customer service here needs work. They are less than enthusiastic and are not quite welcoming.
The chicken katsu is crispy and juicy just like it should be and portions are generous. I go here when I have a craving despite Ono is close by (too dry there). The rice is good and the macaroni is decent. Service is quick and very friendly.
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