Really cool place for adults and kids! Food is really good. Everything was perfect. Excellent flavors and food temperature. Staff is super friendly and they have great customer service skills also very knowledgeable about their menu specially the mixed drinks. We tried a little bit of everything even the vegan menu. Both samplers are really good and decent size.beverage portions are huge !!! So it’s plenty for 2 if you want to share. Prices are high but the atmosphere hospitality and food is worth it ! Great experience over all highly recommended for a small kids party or adult celebration.
Overall: my first time visiting any Sugar Factory and I must admit, this was a fun experience. The decor was interesting, the music was full of vybz, the food was beautiful and delicious, and the milkshakes were creative and filling. I highly recommend anyone to experience a Sugar Factory whenever possible!
Food: I basically built my own burger and asked them to add plantains on it which they happily fulfilled for me. The food was a lot, even for just a burger and fries. I had a basic vanilla milkshake but it paired well with my fries. The only thing was the straw became difficult to drink from after a while. It's a paper straw.
Service: my servers were competent and helpful. They worked the system so I wouldn't have to pay too much extra to build the burger of my dreams.
This was my first visit to San Diego, Sugar Factory. We had the rainbow pancakes and chicken and waffles. It was so cute! Our friends got the burgers and they were massive and juicy. I had a bite of the big cheese and wish I had my own. The service was also incredible. The server was busy so the manager, Brittany came over and took our orders, brought our food and checked to make sure we were happy. She took the time to ask us about the sights and gave ideas for other local fun before we leave. It was a wonderful experience and we wish we lived closer!
What a wild place! Definitely a new experience. Large menu and amazing drinks. The goblet drinks are pretty awesome. They pour your drink over the ice at your table and the picture shows what happens. ☺️ So much to look at. The candy store was closed as it's under construction. I will be going back for sure.
Sugar Factory amazed us. The food is delicious and good size. Some people can finish their whole plate but we only ate about have the plate. Happy to reheat it and finish it. Here are some pictures. Great presentation as well.
We had a rough visit our first time, but management reached out to make it right and invited us back for a proper experience. Took the kids and wife for a late father's day Brunch.
We were the first table seated right as they opened, but the table clearly hadn't been cleaned since the night before, gross, but resolvable.
The kids were in awe of the shakes and goblets and enjoyed their pancakes. I tried the waffle burger, which was surprisingly delicious.
As always, it's too much food for human consumption, but still a great experience.
The restaurant was well decorated and trendy but felt welcoming and comfortable. The service was friendly.
The playfulness and presentation of the food elevated what would otherwise be considered as standard fare. The buffalo wings and onion rings however, were amazing! Both alcoholic and non alcoholic drinks were delicious. Their strawberry shake was one of the best I’ve ever had and their cocktails are a must try!
We had a great time . The breakfast was phenomenal. The service from our waiter, Joe, was top notch. You have to try the mimosas, they are one of the best I've ever tasted. The food tasted so good. We were greeted by the manager who was very pleasant . I would give ten stars if I could. After eating, we went into the candy store to shop. Love this place. If go, ask for Joe, he truly is the best.
I celebrated my birthday here, it was SO FUN AND AMAZING! The service from Nancy was above and beyond. They made sure my table had a fun, amazing time. The manager was also extremely accommodating and kind. The group there led by Nancy, really made sure that I had the best birthday. I couldn’t believe how great they were. I am definitely a lifelong customer.
This place is great! Atmosphere is chill and cool but the staff is also really friendly. They know what they’re doing and what they’re talking about, and you can tell they like their job along with making the customers happy is their main priority. Food is delicious and the flavor is unique, some mix of American and italian classics and some twists on dessert. The fun time and memories you can make here are unforgettable, and for their prices it’s 100% worth it. Enjoy your self if you decide to visit! I did and so did my little ones.
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