Not a terrible place by any means. Server was super helpful, didn’t offer and silverware, napkins or straws until asked. Overall a decent experience, food was hot and fresh. No complaints there.
The manager, Natalie, is professional, courteous, and all together wonderful. We ordered a new item that the chefs weren't familiar with (and consequently, messed up). She had our order remade quickly and correctly and made sure everything was perfect. Thanks, Natalie! BTW...... The new food, the new Bird Dogs, were delicious!
Got dinner and a smoking deal on wings here. Ordered their All-American bacon cheese burger - a burger gone too soon.
Our server was super polite and checked in frequently to see if we needed anything, awesome service
This location has the best tasting and perfectly cooked wings and fries in my opinion. Other locations must be doing something different because it is not as good. However, what separates this location from the others is customer service. More often than not, we are not greeted, just asked how many in our party in a serious manner, or wait times for a server to assist is super long even when there's only five occupied tables and more than 4 servers walking about. Then, when we are assigned a server, it's hit or miss with them too. On our most recent visit, we started off having same issues of no greeting and waiting forever for a server, however, when we were assigned a server she was amazing. She appeared genuinely apologetic for the wait, (even though she wasn't one of there servers we saw passing our table) and was very attentive. Thank you PEYTON for your professionalism and wonderful personality!
The wings were good. We went in right at opening..which is why Iwas surprised the fries tasted & looked like they were from the night before. The celery & carrots could be presented a little better, rather than what I would just grab from the fridge. The service was alright. I'll be back for wings either way.
Salad was great, but the wings were a little dry. The tater tot appetizer was amazing.
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