Been going for years and Laguna Madre has been consistently good. The service is good, the food is always good and very tasty. My only knock is the amount of food given for the price is sometimes a little skimpy as of late, specifically the sides. That aside, the food is always hot and fresh. They have excellent iced tea. A no frills and good seafood restaurant overall.
Love the food and the staff. The light on the drive thru and mic always goes out. We still come every week though. Hope they fix the drive thru soon.
My father and I had been having a hankering for some seafood lately and we were contemplating going to Long John Silvers or Bubba Gump for late lunch early dinner; so we decided to go Laguna Madre and it did not disappoint at all. The food is very tasty, the portions are very generous and it is very good. We shall return in the not too distant future.
This was the second time I had been here. I have no complaints. Just good food. I've never really been into fish, but this place had me wanting to return for more.
Table was dirty so I asked the young busser girl to please wipe it down. She seemed bothered and wiped the table down in one quick Z shape swoop missing huge dirty spots. After that I asked her to let me borrow the towel to clean it better she daid no. She was clearly bothered and did the same Z wipe. So I poured a little water from my glass and wiped it down with napkins myself. Food was hot and fresh. Counter service great. This was at 12:30pm Thursday Nov 9th , 2023.
Not a place to go to during lunch. Took over 30 minutes in drive thru. When I arrived to order speaker someone came on and I was told they will take my order at window. When I showed at the window seem employees were having a conversation amongst themselves and was taking extra long to tend to only 3 cars in front of me.
Food was good they just need better customer service
Hadn't been here in awhile. The time before the girl taking our order was rude. The food is always great, but this time so were the employees.
UPDATE : 10/21/2017 @5:45pm ordered pecan slice & just gingerly asked for whip cream topping & cashier said sure ,WOW !!!!! DID Not know they did this !!!! No Extra charge either :)))))) . . . .!6/14/2017 @ 6:42 pm came in for our free plates, so far so good, got our food @ 4:50 pm !!! Yes !!! Great that they honored our plates :))) KUDOS on Making It Right !!! Kudos to Jacob for asking :)))) 5/28/2017 7:28 PM ordered Fish & shrimp plate at this time we didn't get our food til 7:55 !!!!!! The manager gave us a signature on our receipt to indicate 2 free meals next time & she also said she would put it the book . Her name : Elaine Garcia . See pic of receipt . Still the trouble of going thru that & defending our position , not good :((((
First visit was the worst ever..never even got a reply from corporate as everyone who leaves a one star review has .but this time .."The Best"
TY
I had an awesome lunch
I love this place the food is so fresh made to order the wait is definitely worth it . i always order the fish n shrimp never disappointed
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