I was a little hesitant because of some of the past reviews, but I figured I would go and see for myself. The parking lot is a little crazy because of all the places to eat. The employees working were very friendly and helpful with my order for a cookie cake. They gave me the available options and answered all of my questions. When I went back to pick up the cake, my order was ready. They showed me the cookie cake and confirmed that everything was to my liking. The quality and the taste of the cookie cake was awesome. Everyone really enjoy it. I would definitely go back here in the future.
Very well prepared during this Covid pandemic. The lobby is closed for dine in but, they still have order to go. Friendly young man at the register. He was helpful and respectful to my wife and I. Plenty of choices to choose from. I never knew that they could make a shake from whatever Ice cream they have! Sorry bout' that 😆 Great cookies, shakes, banana splits and more! Now... who's hungry? 🍪 🍪 🥛 🍼
The crew at this location is amazing! They did a fantastic job with the cake we ordered. Will definitely buy again
Still one of my all-time favorite places to get cookies. I dont know what the secret ingredient is that they bake with, but it hasn't changed in my over 20 years buying cookies from this company, mainly the location at Ingram and Rivercenter malls.
The cake at birthdays are so important, my personal favorite is cookie cake 😌 A big shoutout to Nisha Kinger and Janam Kothari for making this happen! You guys are awesome and made my ideas come to life. If you’re wanting a cookie cake or some yummy ice cream, or both, check out their store on Westover Hills! They are so efficient and professional, plus these designs came out better than I could even imagine 😋
Refreshing to find they have very happy,upbeat, professional, service got 2small cup ice cream n I cone total $19.45 very pricey $6. Each...but the young man's service was great,didn't catch his name but he's better the ladies,maybe he should be doing training...asklll
The cookies are ALWAYS fresh and delicious here! If you haven't already tried them you really need to!! My favorite is the original double doozie, very sweet, but very good!!
Had called first to place order but was not able to get threw. When I arrived Staff was able to put order in last min and take with me with no problem young man that helped me was very helpful mind you it was close to closing. Customer service was on spot not matter what time it was was able to make sure my order was done.
I’ve been here twice for GACC. Both times they were super friendly. Cookies were delicious and when I asked to make sure my favorite cookies were soft (I got hard ones from a different location recently) they checked and got me some fresh ones anyway. My rewards didn’t come up on their system (only on my phone) but they still honored my coupon without any fuss. I love great customer service. Oh and their location is always super clean and organized!
The manager was so amazing , made sure the colors coordinated well , and did an amazing job. My daughter loved it. Thanks again!
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