I previously had a review that was very negative involving a terrible Oreo Custard Sandwich. After reaching out to the company, they apologized and sent me vouchers.
The next time I went, the custard sandwich was perfect, the staff were friendly, and the food was excellent. Also the food is a better value than last I checked, the tenders specifically seem to be cheaper.
I'm very glad the bad experience was a one off, and I'll definitely return again.
My husband and I had lunch at this Freddy's location today. We were happy to see how clean the restaurant was and how well stocked the supplies were for customer use. A nice employee, Kolten, took the time to bring us our meals and check on us. We commented to him about how good the place looked. Happy to see a positive change!
I went drive thru and the girl understood my order well. She greeted me and the male handed my food to me as it was ready soon thereafter. I will definitely be coming back to this location as you can tell from the photos my food was delicious!
We visited your store and it was my first time and Trish brought my order out to me and that was nice then I met my business partner there, Trish brought his food out to him then she cleared our table that was nice I left her a 20.00 tip for her thanks Trish we will be back
The restaurant was not a bit clean and had a strange smell, as if it had problems with the sewage system.
Trish wow us she is friendly, she brought our food out to us she checked on us. Then we let her know we were ready for our dessert she brought that to us as well thanks trish for a great experience
Great place to eat and have a super sweet dessert after! The staff was kind and helpful.Colton was sweet and respectful. The food came out quickly and tasted perfect. Thanks for a great meal on one of our busier days for back to school shopping. Enjoyed dining in very much 😉
Updated review 10/29/23 @ 6:45pm: Visited through the drive thru today for a chocolate malt milkshake, and Peter had the most amazing customer service I’ve experienced at a fast food joint. I previously gave a four-star review for my experience prior, but I edited it and changed it to five stars because of such a wonderful experience I had through the drive-through.
(Old review) : Fish sandwich was crispy and fresh but needed a bit more flavor. The buns and fries were so good! Didn’t care much for the chocolate malt shake. Happy with the service I received on a busy Friday night. The person who assembled my sandwich and delivered my food was friendly and attentive. I will return to try something different.
Delicious and fresh! I would recommend everything we've ever gotten from Freddy's. Custard is delightful, but the burgers are to die for. This location specifically had amazing service. The gentleman helped make my burger perfect by suggesting an addition.
The fried pickles are great. Fry sauce is delicious.
My first time at Freddy’s was this past weekend, after a long day at work, one coworker of mine, suggested it to my girlfriend and I. So we decided to come and try it out. I’d say the customer service was excellent with a greeting by the whole team as soon as we entered the restaurant. She answered all our menu questions and even let us a sample some ice cream. I got the steak burger with bacon and it was delicious 😋 definitely recommend it and everything is made fresh. There is this French fry sauce that is near the pickup counter that definitely adds some kick to their fries! At the end of our visit we did get a sundae and an ice cream cone. Thanks for your hospitality Freddy’s, will be coming back soon!
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