Average 4.5 stars. Their sliders always seem to be freshly made and hot. I'm a big fan of the two double bacon cheeseburgers and a large chocolate milkshake! And yes, White Castle's shakes at least double the size of Amy other fast food restaurant chains! Good job guys!!!
I always receive great service at this location. There is sometimes a bit of a wait if it is the lunch or dinner rush but that is expected and the friendly service more than makes up for that. Even when they are super busy, everyone is always friendly and the food is always hot. Thank you for great service!
I went through the drive thru. I wasn't sure if the lobby was open. The service was a little slow. One guy left the line because of the wait. Since Covid, we have a new normal when it comes to fast food restaurants. The food was delicious 😋. It was worth the wait. Maybe I am getting old, but I can feel the effects of inflation.
Services is alright and they do try to help if something is wrong
Quick service and food was hot and fresh.
Food is always as expected, but good customer service can be a bit tricky. Employees are few, but I would like to believe that they are working hard to make up the slack.
White castle always seem to have the longest line there is but they do move in a nice pace .. enough to where I'm not to irritable.
But there food is always and and fresh to my liking. Make sure your order is correct because there have been some slip ups.
Service is always slow at the drive through. I can remember when a stop at White Castle was less than 5 min, even if there were 20 people in line. That was before drive through. Now any stop is 15 min or more with shorter lines.
Too all of the people complaining about the wait time, please realize that this restaurant is located at The Crossroads of the World! The huge demand for the Grand and Gravois ambience makes the wait absolutely worth it. A life changing experience. 5 stars. I hope it never changes.
They've always been polite and the food has always been OK. It's very convenient and for that I give it 5 stars
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