Place seemed clean. Bartender was very nice and helpful. I had the Jack Daniels BBQ burger, and it was really good. They also had a variety of beer on tap. All in all a very pleasant experience.
The burger was as good, but not 5-star The ambience was nice. Very polite servers. Considering their name, they only had four burgers on the menu. The rest of the menu was pastas, dinner plates, and salads. I would eat their again
Super nice staff and amazing atmosphere and food! I had the Jack Daniel’s burger i think it was called. Cocktail menu was repeat of wine menu, asked for to go box and never got one. Not many fries with the order
Atmosphere: The Underground Burger Bar is hidden in the basement of Holiday Inn. A basement isn't the most inviting place to go to eat. The place it self was nearly deserted; there was one guy at the bar, and I wasn't sure if he worked there or not. The gray decor made it feel like a sterile underground bunker that had been dressed up. 2/5 for atmosphere.
Staff: The staff was friendly and greeted us promptly. They had a good balance between making sure to wait on us and giving us space to think about what we wanted to order, and then space to enjoy our food. They were good about keeping the water cup full, and used that as an opportunity to clear dirty dishes, instead of making multiple trips. One employee was training our waiter, who was a little awkward, but still nice. 4/5 for staff.
Food: The food is good, especially the onion rings. It's nice to find good food in the same building where you're staying. There are many options for vegetarians; they have a variety of burgers on the menu and they can all be substituted for a veggie burger. If you are looking for a quick bite before your flight, this could be a good choice. 4/5 for food.
This is a nice and low key hotel restaurant, nothing fancy or ambitious, but clean and comfortable with good food and a very nice staff. The menu has a list of burgers, chicken sandwiches, salads and a few entrees. The Buffalo Chicken sandwich was quite tasty and the steak fries were excellent. You wouldn't drive across town to get here, but I was staying at the hotel and I was very satisfied.
So glad the staff at Best Western mentioned this place. Burger was amazing, service was great, and awesome atmosphere. Highly recommend and close to all the hotels.
Not bad for a place that is attached to a hotel. The staff was excellent and the food was ok. I had the pizza and it was a bit oily for my taste, but it was made properly. The service was as fast as it could be but it is obviously short staffed. Otherwise the restaurant could have been set up to accommodate more smaller tables. Nonetheless I would eat here again, so not that bad.
It attached to the Double Tree Hotel
Excellent food great service
Awesome omelets
You will enjoy the food and services
The staff is amazing 👏
We got here close to 9:00 pmand they close at 10:00 pm. They did not make us feel like we were keeping them late. The decor is nice with plenty of TVs for watching sports. The food took a little longer than expected, but there was only one wait staff/bartender and I assume only one cook on a Tuesday night. But we were pleasantly surprised by the food. It is a restaurant in the basement of a hotel so I was not expecting much. I got a Caesar salad with sliced steak on top and my husband got one of the burgers and fries. All very flavorful, well seasoned and prepared and presented nicely. Sorry, no photos; we were too busy eating.
Food was good. I had a blue cheese bacon burger... could go for one of those right now. mmmm!
SK
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