I was in line behind an elder lady who was taking a whileto order. I have no issues with this but I do have an issue with the employee serving her. He did not respond nor ask questions to try and help the lady move through her order a little faster. He simply put what she said on the sub and looked at her with this disrespectful look upon his face. Now that I've got that out there on to my experience.
An employee by the name of Nick saw me standing in line and noticed the elderly lady and his co worker moving slow. He walked behind the counter washed his hands put his gloves on and with very positive attitude asked what I would like. I explained that he looked busy and I could wait it wasn't a problem. He showed appreciation for that but said he would be more than happy to help me first. The sub was good and well put together. Over all Nick is one of the most respectful employees I have had at a subway.
Needless to say Nick saved me time and displayed great customer service and I just wanted to write this to show how much I appreciate what he did.
The young and very pregnant lady who helped us was AMAZING! She was polite and extremely friendly although she was the one working. I must add I think it is absolutely wrong to have one employee working on CHRISTMAS EVE in this Walmart subway store. Not to mention she is extremely busy and pregnant (which I might add). As a store franchise/manager (who ever you are), should do a better job of making sure your stores have enough coverage during PEAK HOLIDAY TIMES!! This young lady needs a raise and better work coverage. Cause I was witness to customers being rude and she never once raised her voice or was I polite to them.
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