The service is really good and the cookie decorating is world class. The cookies are baked fresh daily onsite, and all cookie cakes are hand decorated. If you go, ask for Tim or Tielyer Trybus. She is Rochester's very own Cookie Cake Boss.
This was the first time I have every purchased anything from this place. They did an excellent job on the cookie cake theme that was requested. Very talented decorators. The frosting used on the cookie cakes is delicious. I will be back again for sure.
I love cookies from here. I never had a problem with staff. The girls are always nice. Pricey for a cookie which is why 4 stars but doesn't deter me from not going back for that colossal m&m cookie. 😊🍪
I have went here two years in a row for a sheet cookie cake for my son's birthday. The cookie is delicious! The characters(last year Minecraft, this year Pokemon) they draw have been wonderful. The Pokemon character was amazing and they will draw anything as long as they can google it.The mall was closed during normal hours because of a storm and they called me and had us go in a difference entertance. I'm so glad they still made it for us.
Absolutely amazing decorating skills by Tielyer! She does such a fantastic job. My kids are always thrilled with their cookie cakes& all our guests are impressed. They’re affordable, tasty, and gorgeous. Tielyer is very pleasant to talk to& has tackled special requests (like an erupting volcano, mosasaurus, or jack skellington!) with a smile. Thank you Great American Cookie& Thank you Tielyer!!!!!!
I've always loved their cookies more than anywhere else and have never had a bad experience there. M&M cookies are absolutely AMAZING! Sad that they have such poor ratings.
The cookies were really good. These are the closest thing to The Original Cookie Company.
Go here like 6 times a year for cookie cake. I love it
I like everything about this place.
Rocco gives the m&m cookie 5 stars
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