Awesome burgers and Abbott's custard. I love their "World's Greatest Cheeseburgers." You can often find coupons for Bill Gray's in the newspaper or phone book. They also serve Abbott's custard which is always delightful. I have gone to this location many, many times in the past four years and never had a bad experience. I once had a mistake with my order, but it they corrected it immediately and gave me a free custard for my trouble. Awesome customer service and great quality for a nice step above fast food.
A staple in Rochester, I got a cheeseburger trash plate with baked beans and tater tots. Was real good. Didn't really like the to go container. Just a plate in a box. Ended up spilling the beans on the way home. Price continues to creep higher and higher, this trash plate cost $17 lol...
After years of my family coming here, I still have no complaints.
Customer Service is always on point.
The food is awesome and always fresh... but when I tell ya they have some of the best milkshakes hands down... I'm not kidding! Banana/Chocolate is one of my favorite flavors👍🏾😬
UPDATE: October 2022
The new interior renovation looks great!
We love dining in here 🤌🏿
This is the best burger restaurant in WNY hands down. A little pricey if you don't have a coupon but it's worth it. The ice cream counter puts it over the top. A must if you've never been.
Customer service is always a selling point for me. The customer service was great everyone we encountered was pleasant and accommodating.
I love their hot sauce. The burgers were delicious.
Glad we decided to eat outside, since our order was completely wrong, and we would have had to drive back if we took it home. I brought it back in, and they gave us the correct food which was sitting in the shelf.
Ordered the fried egg sandwich. Delicious! Not on menu board, but it is available if you ask.
Super place for some very good food. Service is top notch as well.
I came back into town for work and I HAD to have a plate from Bill Gray’s! I loved this so much it was so delicious! I got the two cheeseburgers, Mac salad and curly fries! There are a ton of options you can switch out for! I highly recommend there delicious food! They have Great Plate Tuesdays which is also a killer deal!
Good place and good food, except it’s just full of a bunch of kids working here who don’t really care about anything.
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