Hot Lips Pizza Civic

I usually order a pie since slices don't usually have enough cheese for my taste. Today I ordered with extra mozzarella and got this.... Pic attached. Not common but I'm not happy. *update Hotlips replied and fixed my order, gave me a new pie and it was awesome!! Added a star to review!

The absolute BEST vegan pizza I've had. So many topping options along with falafel "meat balls". Vegan nirvana pizza is awesome and they said they are transitioning from daiya cheese to follow your heart brand. (Daiya has a weird fake taste to it.)Crust was thin and chewy with crunch on the end. Perfect. Paired with alpha centauri on tap. It gave me a food high.

My wife loved the pizza here. We ordered a huge 18 inch pepperoni and mushroom. It was quite good! The ranch they offer is .25 per container and is really good. I enjoyed the free side dish peperoncino's and hot sauces. We were so hungry I forgot to take photo of pizza.

Great pizza, affordable prices, good atmosphere and service. The workers play their own music which makes the experience way better. It's not the top fourty playlist from corporate chains, but instead music with character. They always have vegetarian and usually vegan options too. Very tasty pizza.

So far I've been here twice. After two year life or death type struggle with what I now know to be celiac, I thought pizza was never gonna happen again. And I had some terrible experiences with other local pizza places who just dismiss your concerns and cross contaminate or even give you wheat based crust when you order gluten free Not here. Least not so far. Both times I go in they have been very reassuring, once going so far as to redo the pizza on their own volition and concern for me ( the person who cut it used the wrong cutter so they came to me and asked if I was legitimate celiac then redid it). The result is AMAZING. Idk if it's just the taste preference I've developed for gluten free or the way they make it, but the texture is unreal and the taste is amazing... and CLEAN feeling compared to 'normal" pizza. I had a similar outcome at sfny pizza up the block, but then the second time I went there it was straight gluten and tasted like burnt microwave pizza topped with toe fungus. Whenever this happens it is usually preceded by a dismissive attitude of staff - a thing I've learned to watch for. so I think it's primarily a matter of staff and how they deal with their ingredients rather than what those ingredients are exactly. The common thread I think is the atmosphere; stadium hot lips (in contrast to pearl hot lips) always has a business and responsible if not warm and friendly atmosphere which for me has resulted in being able to enjoy an incredible pizza once per week.