I went through the drive through. I ordered the Avocado 🥑 Grilled Chicken 🥗 which was good the only thing that it only has 1SLICE of Avocado 🥑 not slices like it says!
The 2 girls that was taking my order I don’t think that they understood what type of salad that I was ordering as they thought that I wanted 🍚 The ending of my drive through experience ended well because the 2 boys working with them knew the salad I wanted ! All I can say the girls need to pay attention more !
I usually get half a chicken with rice and black beans. Compared to other places offering similar food, Pollo Tropical tends to be a little less expensive. The grilled chicken always comes very well cooked and tastes great. The chicken is also well seasoned with spices and herbs with a touch of lemon. You can expect longer than usual lines at the drive thru during the weekend evenings in most cases.
Whoever is the new manager at this location around this time 6:30pm. Deserve a review and his team too !
I made an online order for 7pm pick up time. It was around 6:35 ish when I placed it.
One of the guys brought his manager to me to see what was going on with my order. I explained him how I have to wait blah blah until it shows on their screen and I didn’t mind wait.
He made sure my order was made before pickup time!
Great experienced!
Always good - get extra Garlic Sauce /. Lunch
Time packed got carry out - was on a job down street. Winter time is hard to get these.
Always yummy, just wish something could be done about the bums outside, one in fact was asleep with his head against the wall while sitting/laying on the side walk.
I have been here a lot and all the employees are very rude, I came in today and John took my order. Very nice person and very helpful! John made the difference today and I will be back because of him.
Best seasoned chicken, black beans and white. The mango frozen drink was phenomenal. Yumm great flavors you can get only in Florida. 🥰🌴🌞
This is the best chicken I aver have in USA, my chicken is well cooked and tasty. If I come to Pompano Beach Fl again definitely I’m eating here. By the way I did Uber eat
Need to work on lowering the fly population however food wasn't the worst. Loved their yuca fries however the chicken from the sandwich was too chunky for me.
Visited this restaurant yesterday evening. The staff was very busy but the team work was great. I had placed an order for my daughter who is pregnant and was craving for Pollo at the time because it was so busy things was running low. I informed Joseph ( Pew) I assumed who was the manager that I needed this for my daughter and it was her craving. He got into action and made it possible for her to have what she wanted and told me to tell her congratulations. I wanted to extend my gratitude to this wonderful staff at Pollo Tropical no matter how busy they were, they stayed on track and made sure everyone's order was correct and smiled and acknowledged every customer weather if they were inside or at the window. Keep up the good work and continue to stay humble. Joseph (Pew) thank you for the white rice 😂😂.
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