Katherine was really nice and gave me a really good service. I was there for like an hour and a half but that was just some issues that was out of her hand. I always come to this store because for some reason I feel more comfortable with the people who work there than any other store. I appreciate the good service from all the T-Mobile team at this location!
I went to this store with curiosity on browsing phones because I felt I maybe may want a new phone but wasn’t sure on planning to trade in my old phone and upgrade to a new one however, after speaking with Nathaniel I found it to be in my best interest to move forward in searching for an upgrade on my phone. He took the time to explain all the features of their phones, plans and services. I never felt rushed and all the employees on the floor were up to date on all the current promos. They worked together to answer questions and make sure I had all the info I needed in choosing the right phone that best suit my needs! I was so happy to receive great customer service from him and the other staff made me feel welcomed when I did walk into the store! Will definitely be back here again in the near future whether for a new phone and or accessories!
The young man that helped me was very knowledgeable and had great customer service skills. I wish more of them did a complete job as he did. It's probably because her was originally a sprint sales person first so it was a smooth process going from sprint to t-mobile.
They have a great team! I had an issue with service that thought was related to the phone. Not long after we entered the store he and another representative welcomed me immediately. They took time with me and narrowed down my issue. Turns out my phone was getting old and it was turning airplane mode on arbitrarily. So it wasn't lack of cell towers my data wasn't even on lol. So Nate walked me through the process of my upgrade and got me on a better plan than I had before. I came in, got great customer service, I saved money ,and it this is the best phone ive ever had to date. Thanks Guy's!
Amirah helped me and did a wonderful job at it. Came in to get something fix for an old phone and walked out with 2 new watches that I wanted for the longest. Great service at this store.
I was having alot of issues with my phone. The employee there was very patient and helpful. We got along as if we've known each other for forever. This will forever be my go to t-mobile store.
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