Good food and good customer service.
The most disrespectful and nastiness manager I have ever seen and heard in an establishment. No professionalism or courtesy at all. It’s is 5/1/22 at 2:14pm me and family just left service at church and we came to enjoy a nice lunch with our kids. Once we walk in there’s a horrible smell and a mopping hazard pole right in the middle of the entrance . My kids have a seat and my husband and I go online. We are in line for about 27 minutes there is only 3 staff members taking and preparing only orders for the drive thru. When we ask how much longer is the wait , what I believe to be is the manager with no professionalism or respect spoke to us as if we were children. And I quote “ if you don’t wanna wait to can go and I’ll lock the freaking doors, our drive thru is more important than the line we have inside so if you don’t like it go to another Wendy’s “ . We had no choice but to leave and my kids and I felt disrespected and sad for how we were treated. Never coming back and pay attention corporate please.
This is my favorite Wendy's in Northeast Philadelphia hands down compared to Red Lion rd, bustleton ave & cottman ave or Adams Ave! They are always clear in communication and courteous. There is never anything missing from my orders.
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