Another UPS Store with good to very good customer service. As I use to write for other UPS Stores, it is not very usual to receive a great service at an UPS Store, but this one is VERY different: employees are helpful, they are polite and they will (try) help you.
They DON'T have an "express" line for Amazon Returns or pre-paid drop-offs - hopefully they will copy this good idea that the UPS Store located at Kirkman is using for several months.
The lines are always long, but the wait goes by fast! Excellent customer service.
Natalie at the John Young Rd. Is amazing. She helped me with everything I needed and was courteous and time efficient. I will definitely be back to this location based on just her customer service.
Very helpful in sending my packages, nice staff and easy to do my Amazon returns!
They greeted me with a smile. Very kind and helpful staff. I was in and out in a very short time. I would recommend this location to everyone.
Always a pleasure going to this UPS Store location, you are greeted instantly upon entering; they do shipping, Amazon returns( hassle free), postage, faxing / copying service, mailboxes and more.
Good Customer Service with a smile. Mayer, thank you.
The staff took great care of me and went above and beyond to get things done
Dedicating these 5 Stars to Sofia. Otherwise 1 Star would be ideal. She is personable, efficient and extremely professional. The rest of the team is an embarrassment to this store. Very rude, talking bad about customers after they leave in front of other customers and cussing around. Very unprofessional and unaware of their surroundings. The guy that looks like the manager and the short Hispanic girl that doesn’t stop calling customers with an attitude need to be working behind the scenes with no customer interactions. Please someone in upper management promote your quality employees like Sofia.
I come to this location frequently. I am always able to get in & out quickly and with ease! The people here are knowledgeable and helpful.
Excellent customer service. Always very fast, helpful, and the owner is often there jumping in and making Amazon returns and shipping easy. My favorite UPS store in town!
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