Wendy's

Wow, what an exceptional experience I had at Wendy's, and it's all thanks to the incredible management! My first interaction with the evening manager was truly outstanding. My daughter and I decided to grab a late-night meal, and to our surprise, the manager went above and beyond by offering my child some of the Happy Meal toys. It's not every day you see a manager engage with kids on such a personal level. My daughter was absolutely delighted by this thoughtful gesture, and it made our visit even more special. What impressed me even more was that this manager was multitasking like a pro. She was overseeing the entire restaurant, which was buzzing with new staff and customers on a busy Friday night. Yet, she still managed to take the time to make guests feel valued and appreciated. That's a true testament to her dedication and professionalism. Tonight, we encountered a small hiccup when the frosty machine was down, but the same manager handled it with grace. She politely addressed the issue I had with my frosty order and even offered a solution. She suggested I stop by tomorrow, assuring me that she would personally ensure I got my frosty. It's genuinely heartwarming to encounter individuals who are so committed to providing excellent customer service. In a world where such dedication and professionalism are becoming increasingly rare, I wanted to take a moment to express my gratitude to this outstanding manager. Thank you, Ma'am, for going above and beyond to make our visit to Wendy's truly exceptional. Your kindness and attention to detail did not go unnoticed, and it's experiences like this that keep customers like me coming back. Wendy's is lucky to have such a dedicated leader on their team!

It was a close calling with my order. Drive thru almost gave me the wrong order, or they forgot to process my order. Did not think ordering a triple burger and a pretzel burger would confuse the workers. On a positive note, they did get my order corrected, and it was fresh.

Some of the best services we've had in a while at fast food The food was hot and delicious