Shake Shack is all about the outstanding customer service! Food-wise they do not meet that standard of Excellence though but it was still great 8 out of 10. I order Cheeseburger with Cherry Peppers combo with Spicy Crinkle Fries and Dragon fruit Pomegranate Lemonade drink. The star of the meal was the spicy crinkle fries with ranch dip. The drink was also amazing but unfortunately the burger was average. The bun were way too soft, the beef patty was thin and the flavors were not there for me. I would like to shout the amazing service provided by Terrence, he was amazing!
What amazing place.
You have availability of filtered water for people at no additional cost, your food is delivered to the table. The burgers are very delicious and the meat is juicy and very well cooked and the potatoes are very fresh with a perfect temperature. The shakes are very delicious
I was in the city for business and don't have Shake Shacks where I live. I have always heard how great they were on Food Network, etc and was really looking forward to trying them. The burger did not disappoint. I got the double and added bacon. The patties were crispy on the edges and slightly pink inside. The lettuce was crisp and the tomatoes were actually ripe unlike many chain fast food or sub places. The sauce was really good too. I was disappointed with the fries. They were fine, but just frozen crinkle cut. I much prefer Five Guys fresh cut Cajun fries. Service was great and the restaurant was very clean, especially for being near the end of day.
it was a great time at shake shack, i like the interieur - wooden tables and comfortable seats. the restaurant was very big, and you have really a lots of space!! very friendly waitress - they also cleaned the table when we sat down.. you have to order at the counter but the food is carried to your table. The burger was very delicious!! really tasty! one of the best one i ate in NYC!!
Nothing but one of the most tasty burgers eaten in NYC.
Fresh and high-quality ingredients, really interesting the avocado one.
Very crowded and messy local
This was our first food stop as soon as we got to NYC. It was my first time ever having a burger from them. I absolutely loved it. The burger was nice and juicy and the toppings definitely added to its taste. It was on the pricier side for a fast food burger but still worth it! The wait was long to order and to receive our burgers. Can't wait to be back though!
Tried this new spicy Shackmeister burger that has the fried onions in it. As per usual, it did not disappoint. Their beef is on point and love the cherry peppers!
Service was great and food was the best.
I wish it wasn’t that expensive. But that’s ok.
Best hamburger that I’d never had in United States, but everything is quite small tho.
Highly recommended to add avocados, and the cheese fries.
Randomly ran into this place when i was done shopping.
In order to dine in you must show your vaccination card. You have to wait online to place your order. The line moved really quick. They gave me a number for my table. I still had to go up and get my food.
I got two shack burgers with bacon. I got cheese fries with bacon. I got two sodas as well. The burgers were both good. The fries were good but could of used more cheese spread out. The burger was cooked really good.
This location was packed. It was weird to eat with so many people standing and waiting for their order.
Overall great experience here. I will be back if i am around.
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