Wait was long, but it was well worth it. The girl, jamie, that was working there, was running headset grabbing food, and even going so far as to walk outside in the cold to cars individually to go ahead and cash them out and give them the receipt with their drinks so they didn't have to wait on that at least. Very impressed with her positive attitude and the customer service. This is a White Castle worth visiting!
We love White Castle, so whenever I'm in an area that has one, I try to go. Yes, there was a line and a wait, but most places have that these days, so it didn't bother me. The food was delicious and tasted just like it does at other WCs I've been to. Service was fine. Restaurant looked clean from the outside. I went mid-day. I also love that I can get a Big Red here!!!
Customer service was great, I didn't wait long for fresh food. Like how they ask for your name like Starbucks to let you know when your order is ready
My sister and I are visiting from Canada and have never had White Castle before. We walked over there at 1 am and the dining room was closed, but we walked over to the drive through window and met Duke. She asked if we were walking and when we said yes she was so accommodating! She bundled our meal for us so that we were getting the best deal and wrapped it up extra tight so the food didn't get wet in the rain. Excellent service and the food was exactly what we wanted it to be. Thanks, Duke!
First time ever trying white castle, can't say I'm unhappy! Chicken rings were pretty good, almost similar to bk nuggets in a way but less dry lol. I personally couldn't tell much difference between them and krystals, but I absolutely would go back. Pretty good amount of food for low cost too. Service was prompt and professional as well.
The lady that works late night here is amazing. She’s always hustling to get out hot food made to order. Believe me this is a rarity. Give this woman a raise before someone recognizes her hustle and scoops her up. Folks don’t want to show up much less do their jobs. Thank you ma’am!
I hadn't eaten at White Castle in years, so I thought I'd have a few when I was in the area. The wait was over 15 minutes, but they did apologize, and my food was fresh and hot. I won't wait so long to try them again
So finally got me some white castle!!!😋😋😋There is no white castle in los angeles, so i usually tell my sister to bring me some frome where she lives or ill get them from the freezer section at the grocery store. Of course fresh is always better but i like them either way, lol… i also tried a fish one and it was pretty good…
It was early morning travelling from KY back to AL. Young lady prepared us fresh food that was delicious. We have no White Castle in AL so this was a plus for me. Store was clean and employee was nice and professional.
Having grown up in Indiana, White Castles were the bomb, especially late at night. WC in TN are far and few, and in-between, ( mostly Krystal's, ) so when I surprised my 82 yr. old dad with a TAKHOMASAK= take home a sack, the sling back then, he was totally excited.
Onion rings have replaced the onion chips, but the same little square burger put a smile on his face.
Thanks WC for making my dad smile. 😃
Only complaint was that the drive thru had a bit of a wait that day, but great customer service when I got to the pick up window.
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