Great job team. The best customer service I've had in a long time. I was greeted when I came in with smiles and everybody is saying welcome to KFC management was out front everyone was friendly! The food was hot everything was clean including the bathroom! Thanks I enjoyed my dinner❤️.
The food was good, the service, cleanliness and atmosphere as well. The only issue I had was there is a coupon promotion where you pay $1.00 (which is donated to charity) for the coupon book worth $16.00. The employees and managers appeared to not know anything about it. Still a good restaurant to visit also the portions have not been downsized like others (Pop+👁️), (⛪+🐔)
Update: End result was satisfactory, though my first famous bowl was incorrect no corn, they replaced it in a very timely manner! The chicken was cooked properly and the service was fast and friendly.
Ordered famous bowl. Popcorn chicken was over cooked and hard as a rock. Ordered extra gravy,and received approximately 1/2 a teaspoon. Only 4 corn kernels!
Depends on whos cooking. Ordered same thing both days with different quantities of meet. Mac&cheese was really cold 1st time hot 2nd time
Chicken hot 1st day & barely warm 2nd day.
KFC was always my favorite but getting worse.
Recieved a wrong order but it was made good right away.
I normally would never go to KFC here in Saint Petersburg Fl but went to this one in Lakeland because my sister said how good it was.
Indeed it was !!!
The original fried chicken took me back years !! It was like I remember it use to be.
Not greasy under heat lamps like you normally get .
It was fresh and a lil crispy. The restaurant was super clean which is unheard of at normal KGC locations. Service was ok on Saturday but food and cleanliness made up for it. We were there this past Saturday around 1:30 pm.
Obviously these owners care about their restaurant. The bathroom was even very clean. Even though the service was just ok they deserve a 5 plus compared to other KFC locations. Who thought you could get the chicken they show on commercials anymore ? Well you can here at this location.
Tried the nuggets and they were really good. Got home and our biscuits were missing and I don't know what changed with the cole slaw and it was dry and just not the same, KFC has changed the cole slaw somehow
Big thanks to Aubrielle and Alex ! What a awesome customer service! I really appreciated helping me with the order and going the extra mile to make a customer happy and providing a great customer experience. Thanks guys! All fast food should have great people like you.
food was great and the staff was very courteous.
Service was excellent, food priced for for two pieces with drink. Only issue was our French fries came out cold. Manager got us new hot ones.
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