Friendly service. Very knowledgeable workers. I loooove my Nespresso machine and it seems this place is the only spot that sells the pods in my area. It's nice to be able to restock right away instead of having to wait for them to come in the mail. I go through em like candy. 😅.
I love this Nespresso location!
Claudia is so sweet & kind and she always gives me the best pod recommendations. I was able to sample the Vivida flavor and it did not disappoint. I am looking forward to my next restocking trip.
Excellent service by Karolina, kind and knowledgable. Great product and even better service.
I’ve had great experiences with the couple of times I’ve been to the Bloomingdales location, but today I received great customer service from Jennifer! I’ve had numerous issues with my vertuo next machine, and she very kindly went through the descaling process, and although my issue wasn’t completely resolved (I may need to get a replacement machine) she was very kind and did the best she could to make sure my machine was running to the best possible extent!
Been going to this store for over 3 years great customer service, very helpful & knowledgeable of their coffee products
I have purchased from this location for years and been very happy with customer service every time. Granted, they are usually very busy, so waiting a few minutes for this fine coffee is usually the case. I cannot understand the previous reviewer “Bri” being so negative. This boutique is in the Bloomingdale’s and it’s opening hours are dictated by them. Bri, life is too short to be so negative...have a cup of coffee and relax!
Every time I've been here I've left glowing, and the mall doesn't normally make me feel that way. Everyone here is so knowledgable and kind and has such a good energy. It must be the coffee! Thank you!
I love my two nespresso machines! They make great expresso.. if I had a complaint.. That would be the cost of the capsules.. The trips to pick up the coffee are almost fun you get the sample all the different coffee's before you buy them (and they always have something new or seasonal to try) The people are always super helpful and nice!
Exceptional customer service provided by Israel and Marissa! Very friendly and knowledgeable about their product. The experience of purchasing and sampling nespresso is much more enjoyable when assisted by awesome staff!
Wow!! 5 star service all the way!! A month ago I put myself on the list to get called when Cade de Cuba was in stock. Paloma the Nespresso manager at Bloomingdales fashion valley personally called me to tell me Cafe de Cuba has arrived!! I felt so touched and grateful to receive a personal phone call! I love Nespresso and love the amazing customer service I get every time I visit the Nespresso store inside Bloomingdales fashion valley mall. Paloma, Daniel,Angelo, and Gerard were so friendly, professional, fun, and informative. It was such a delightful experience to come and get my coffee! Wow who would have thought buying coffee could be such a pleasant luxurious experience! Thank you guys made me feel so good! Rockstars you guys went above and beyond!
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