I love the avocado salsa! great service, the cashier leo was super attentive he and staff had a positive attitude! also the coupons are superr wallet friendly
The staff is so nice and helpful! I ordered a spicy quesadilla and I couldn't eat it, so they remade it for free. I got coupons too! Love it here.
I always go here & the service is ok, came here the other night, just before closing & Ve was such a sweetheart! Very nice & polite! She deserves a raise, she went above & beyond!
Heavy traffic near the location. We went inside to place our order. Greeted when we walked in. Great customer service. Food was fresh. 👍🏾👍🏾
I LOVE this place. I've been a customer here for a few years now and the quality of the food has not changed whatsoever. I just cannot get enough! Excellent food and excellent service, when I'm in the drive-through they're always speedy and efficient. My all-time favorite is the chicken chipotle burrito. I order it every single time and they always make it so delicious and they're never stingy with the ingredients. Even though they're fast with orders, the food has never been cold. I believe her name was Amy, but she was my cashier and offered excellent service and remained very patient with me. I highly recommend this place!🫶🥰
This is our Local Pollo Loco, the food here very fresh and hot. The chicken is so delicious with the Pollo Loco Marinating recipe. However, today's Visit, I noticed the Customer Service attitude wasn't as welcoming as before, it has been several months since we ordered from here. We were looking forward to ordering here today. I didn't know the Reward Program had changed. We need to scan our QR Code first. The manager had a bothered attitude to fix it, so I can earn my points on a Large Order. 2-Family Meals. Several months ago, all the Employees would welcome all the guests with a welcoming attitudes. The cashier communicated with "Short phrases" and definitely not too happy.
I feel like this is an under rated place for the late night and normal dinner stop. The staff is very attentive, always striving for quick service. Salsa bar is on point and always fresh. Food is tasty and high quality for the price. El pollo loco, keep up the great work! Glad you’re here.
Excellent staff service with a big smile 😀
The food is always Great, freshly made! Customer Service is polite & efficient.
Excellent fire-grilled chicken
Neat place
Fast service
Second time👍
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