Had a really good experience! Sage the manager was very nice and helped us with everything we need. All the employees were busy doing jobs behind the counter. The food was made quickly and anything they were short on accommodations were made. The food taste great! Before coming to this one we went to the Antioch store only to be met with a ghost town. Full 180 in experience. Will say the main floor and bathroom did need cleaned but they were short staffed and busy so understandable.
I've been in the industry a long time. Recently I purchased a family meal and wasn't completely satisfied. I spoke to an employee and later a manager. They went above and beyond to correct any issues. It turned into a great experience because of their service. I will be back.
First of all the only reason this gets 5 stars is because the employee Sage went above and beyond to solve a ridiculous situation. If it wasn't for her this would be 1 star all day. Ultimately make sure the app doesn't send you to the wrong store otherwise you will be without food and spending 45+ minutes of your time minimum to get your money back. The Colonel bout to lose all his business to Raising Canes!
I love their famous bowls, but they have gotten a lot skimpier with the chicken and gravy in them. Also, the corn tastes like it was dumped right out of a can. A big disappointment from what they used to be.
This was my first time ordering through this location and had an amazing experience! The two people working the drive-thru were great and I swear I was there less than 2 minutes due to how fast they had my food ready. Great experience and will definitely go back.
The guy working there very polite. Didn't have one item and h and he gave me something else. Is will go back to this one
I'm not saying all the one star reviews are wrong, but it's not the experience I had. My order was online. When I arrived they told me to pull through. Greeted me warmly at the window and immediately produced my order. Everything correct. Chicken was fresh and falling off the bone. I won't tell you this was a life affirming experience. It was classic chicken from KFC. Hopefully what I saw was the norm and they turned themselves around.
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