Friendly and speedy service, nice spot to kick back and relax on the plaza if you don't have much time to kill.
Really great food and soups for a really small price. The portions are actually pretty hearty for the price, and that soup for $1 is great to fill you up! Really clean, and prompt service, didn't have to wait long at all. I had never been to a Noodles & Company but I'm glad I've been to one now!
At the time of my visit the store front was clean and fairly quiet. Multiple associates were delivering food to their respective table along with removing dishes costumers who were finished. The 'Wisconsin Mac & Cheese' was delicious and the chefs actually mixed the cheeses before it was served!
Went there with my wife to meet friends. I had the Mac noodle bowl. My wife had the Italian noodle bowl. They were very good and the service was quick. I went back for a second time. Will definitely go again when I get back to KCMO.
I put in my order right at the beginning of lunch rush, after 20 minutes of waiting, I went to the front and asked about my order. The manager Dom found that someone had accidentally overlooked my order, and it was not started yet, and he offered me a free dessert item. When he brought my food to me, he also gave me a coupon for a free meal on my next visit.
Mistakes happen, the manager Dom handled it exceptionally well, I will be returning here in the future.
The food at Noodles is chain based so there's not much to say about it (especially since N&C does all their food fresh for you), thus this review is more a commentary on the staff and location.
Staff here in the Plaza is very friendly and has expedient service. Only downside is that the bathrooms aren't open access. This is something the location had to do since public bathrooms tend to be abused in this part of town.
Given the proximity to UMKC and Cinemark, this is an awesome location. I just wish they delivered.
Went to the Noodles and Company website to see if I could place a phone order and the website said that they only took online orders. I could not order from my phone, so I just decided to go for a hail mary and give them a call. They picked up, took my order and it was ready quickly. Never had any problem here.
I've always had a positive opinion of this place, but today they went above on beyond. I'd accidentally ordered a sandwich with meat in it, and when I told them that I'd made a mistake and I wanted to buy another sandwich, they just made a new one without meat for free. It's small things like this that make a huge impact; stellar customer service is a key differentiator.
Really GOOD FOOD and great customer service... Although, some people rely on the image of the different dishes when, trying to making a choice of food. Also please please please please please please please bring back Penne rosa and the old Noodles, they taste better. However I enjoy going to noodles and company.
I had a "Happy Birthday" coupon for a free bowl of my choice. Unforunately, I forgot to print the coupon and only had proof on my phone to show the cashier.
The cashier, Claire, complied with my situation and happily helped me choose my meal of Penne Rosa; which was very tasty. Claire also upon delivery of my meal remembered my name and wished me a Happy Birthday. I left with a smile on my face and a full stomach.
I love Noodles & Company and will be back soon.
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