I'm sorry I came on my e bike to the drive thru in the early morning hours. The manager was really unfriendly when I asked her to order. I'm sure it was the most angry look and tone I've ever gotten from any customer service manager she told me you have to be in a vehicle. Lucky I have a good ear when speaking to English as a second language person's, I understood what she said. If not I'd be left clueless as she slammed the window shut and stood there glaring at me as I rode away. But hey five star rating all around as this is my hometown and I love this place. I guess I'm not in the elite group of Kailua residents that can roll thru on their mopeds and get their ultimate breakfast sandwich without being told off for not being in a beehicko. Thanks though to the manager, at least now I know and I apologize for even trying. With all due respect all I wanted was wanted was some food. I didn't want to put a person in what seemed to be the worst mood ever while they are at work.
This place is my favorite because as a child and broke my brothers and I could feed our selves from the 3 for $1 tacos, that deal is gone but still have good deals, I will keep supporting this venue because it really helped us out to afford food at our lowest point in life.
Above average service time even while busy. Dining area and bathrooms and dining area were very clean.
I guess they suck at stuffing the fajita. Other than that, this location is pretty consistent.
I always have a good experience when I go here. There's a woman named Kelly that works here and she's such a delightful person. My husband and I always hope that she's working because she has excellent customer service and is very kind.
Only use Drive-thru, so don't know too much about atmosphere. Fast, easy and convenient for my family!
The food is fresh and it's Jack n the box so it's consistent. Service is always good!
Good food but sluggish speed we only get half hour lunch😩by da time I pull up to window lunch ova..😭🤙
One of the better fast food chains I've been, just dont go very often. Always have been very satisfied with quality of food. Milkshakes burgers and chicken tenders are all excellent. Typically a clean building as well.
Food was okay but forgot some of the items I ordered. Wish they would pay more attention to the orders
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