Hands down one of the best Pizza Huts still around. This store has definitely made some major improvements over the last year. Yeah they still have their hiccups but no body is perfect. The staff could be more attentive, but its Mars Hill so you get what you get. But the manager Donna is very understanding and extremely professional. If she had a stronger team behind her, this Pizza Hut would be phenomenal.
Pizza Hut is one of our favorite pizza places. They were quick and courteous, but the quality was not on par with what I've come to expect. The crust was thinner than ordered and flavor a little bland on our veggie pizza.
This location is way better than the W. Washington St one. Customer service and quality of product heavily depends on who's working, but 8/10 times it's pretty great. I gave up Pizza Hut for a while because W. Washington kept making me sick, but I haven't gotten sick from this location and it almost always tastes great. :) I've run into a couple rude employees, but overall I really enjoy coming here!
Five star experience. Ordered online and the pizza was promised between 7:00 and 7:10. I about jumped when it arrived at 6:30 pm. It was hot and delicious. Must have been a great crew on that night.
This place has really took a turn for the better. Mngmnt has got better and the store is a lot cleaner.
Pizza was lacking sauce. Very dry. Asked & paid for extra cheese Did not get. Paid $40 for a meal that was worth quite less. I should've taken a picture.. Pizza was more bare crust - no extra cheese.,, not the greatest. But we were hungry . And ate what we could. The wings however were delish.
Really good staff and Manager is really friendly and helpful.
The only thing I was picky about was there was a lot of sauce on our pep lovers pizza, but it was still delicious. The cheese sticks were great! The mgr let me know they were out of Sierra Mist and gave me another caffeine free option, and the delivery driver was awesome!
I was on hold on one phone for 20 minutes 7 minutes on another phone and while on hold I called from another phone and was able to place my order which was wrong so I had to wait for another 7 minutes. I asked for extra sauce on one pizza and when I got home the extra sauce was in a container instead of on the pizza. The manager Emily who took my order over the phone did give me a discount which is why I'm giving 4 stars.
I was on hold on one phone for 20 minutes 7 minutes on another phone and while on hold I called from another phone and was able to place my order which was wrong so I had to wait for another 7 minutes. I asked for extra sauce on one pizza and when I got home the extra sauce was in a container instead of on the pizza. The manager Emily who took my order over the phone did give me a discount which is why I'm giving 4 stars.
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