Brandon “Brandon Mathue”
+5
One of the busiest locations. People don’t seem to chat and smile as much anymore which is odd and it really has brought the mood down noticeably, however, the employees were lovely as sweet as usual. Give this one a top top 5 star rating for all around fastest service.
It was a few minutes before closing and me and my friend came in for some matcha lattes—we connected so much with Rachel!!
She is an amazing partner and as a fellow Starbucks partner for another store, her customer connection was on point and I hope to make this known! Great team at a great location. :)
This is a less busy Starbucks in the mornings. It's out of the way for me but if it were not, this would be the one to go to. No drive through unfortunately but if you have time to get out of your car, this could be a good stop. Also, coffee wasn't sugar water like some other Starbucks locations have turned into lately so that was great!
So, yesterday, I was having a terrible time with my Starbucks app. It was saying that I had $6 left on my gift card but it wasn’t working at the register. The lady taking my order was polite but said that she had tried scanning my phone a couple times but it still didn’t work. Before I could suggest a different method of payment, a man (the manager maybe) came up and quickly figure out what was going on and gave me a free coffee! I am so thankful and was very surprised. Every time I’ve gone, which is quite often, I’ve gotten amazing customer service, smiling baristas, and everyone is so helpful.
Thanks for the free coffee! Made my day and was super good. 😁
Great cup of Joe and we left the mobile phone accidentally and got it back! Nice person at the register....
Ratings are skewed because of caffeine addiction. Not a fan of their pasties - probably should pick something up from Walmart. Nice touch warming it up though.
Placed an order on the mobile app, but had to wait 20+ minutes for my order. They were doing their best, but also super, spey busy! The lines were really long in store as well.
Daria is excellent and has excellent customer service.
The worker was very helpful and added some water in the coffee for my mother-in-law.
Amazing service during this difficult time. I witnessed the baristas following protocol and going above and beyond to be accommodating to a very rude customer. It's state mandate to wear a mask and the customer was not happy about it. I'm sorry you have to put up with that type of behavior. I think you guys are awesome.
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