Habit Burger Grill

I took a midday break from the scorching Huntington Beach weather for a little ice-cold respite at The Habit Burger Grill. This local joint is known for their savory burgers, but today, I was in a mood for something a little sweeter. As the clock neared half past twelve, I stepped into a bustling, lively restaurant. A handful of eager patrons were lined up, but thanks to the convenience of a self-service kiosk, I bypassed the queue. It's moments like these when technology comes in clutch! Placing an order for a refreshing cookies and cream shake, I set my expectations for a quick wait time. However, even as a seasoned restaurant-goer, I was thrown a bit of a curveball. A large order that had arrived at the Pier held up the process, seemingly commanding the full attention of the staff. Despite the unexpected delay, I remained hopeful; my sweet retreat was merely minutes away. As time passed, it was finally my turn in line. My shake was prepared with efficiency, a testament to the skillful staff at The Habit. Yet, the way it was handed over left a little to be desired. My shake was simply placed on the counter, the accompanying straw laid down next to it. An impersonal, call-out free experience was a bit of a letdown. Nevertheless, I confidently picked up what I assumed was my order and caught a fleeting glance from one of the employees, a tacit confirmation of sorts. The shake, though, was nothing short of delectable. Every sip was a symphony of creamy indulgence that helped ward off the heat. However, I couldn't help but feel a touch of disappointment. A 20-minute wait for a shake and the lack of a personal touch left a slightly bitter taste in this sweet experience. Would I visit The Habit Burger Grill again? Absolutely. Their food is undeniably enjoyable. However, the level of service at this particular location could use some attention. While a large order can be demanding, it's important to remember that every customer deserves a little nod of acknowledgment.

This is the habit location ever! Others are very inconsistent or not as good, but this place always makes their fries and burgers perfection. One thing I wish they let me know is the length of time it would take to receive my order, which was almost 30 minutes. I didn’t realize how many online orders / 3rd party apps were in front of us before we ordered in person. The bathroom also needed more attention to it too.

Somewhere I read The Habit added a patty melt to their menu. At lunchtime I found myself near this HB location and hungry so it was a no brainier. Ordered up the patty melt (no thousand island please) and a side Caesar salad. Both the sandwich and salad hit the spot, fresh and tasty.

This review was initially a 2 star review based on service and quality if the food. I have to edit my review at this time. The food was quickly served, correct, and hot. The fries were even crispy as requested. The few times I had ordered before this last visit weren't that impressive. This time it was a big improvement. The burger was probably one of the best I've had.

Excellent. Great food and wonderful customer service. Restaurant is always clean, condiment bar well-stocked.