Put in a request for gas logs on Tuesday evening, they responded Wednesday morning and by Thursday I had brand new gas logs installed. I was able to communicate with the installer easily via text.
Prices were considerably better than one of their competitors with higher ratings and install was free of charge. The installer was super friendly, installed everything in under 30min and answered all our questions.
Super pleased with the start to finish experience.
Tony was awesome. Came out and installed a gas fireplace in less than a days notice and got it done in 5 mins at a fraction of the cost of competitors. It was easy to communicate with Tony through text. Appreciate the great and quick service.
Wonderful people. They helped us solve an issue with our fireplace while I was buying some sand/embers. Great knowledge, very friendly and helpful.
When I bought a house, I noticed that the gas fireplace wouldn't light. So I looked around for gas service dealer companies.
Calling SW Grill and Light, they showed up for the appointment on time, with a great model gas fireplace insert and got it installed and tested and has been working great - it really came in handy to help heat the living room during the Polar Vortex when the power was out, to have a room with a gas fireplace insert working! And the insert looks great when lit, even down to the glowing steel wool, looks like a real fire, it's great !
Be ready if the power is out in winter and you can have a gas fireplace insert option!
I had a great experience with this company from sales to installation. Gas logs look awesome and I had doors installed too. The doors were not lining up well and they took the time to make adjustments until it all worked and looked right. They showed me how to operate everything and were very friendly. The value of my house just went up!
Excellent customer service! They came and provided a quote to install a new outdoor grill. Scheduled the installation for 2 days later and the grill fit the space perfectly! We couldn't be happier! We will definitely use their company in the future for other services.
At Southwest we found a gas log set-complete with grate, pan, glowing embers, lava rocks and real wood looking logs for a GREAT price! I shopped all over Houston, including at Fireplace Man up the road ( twice the price) at the big box stores and even online but this was the best value for money and included installation!!! The owner Mary was very helpful and pleasant and today ( 3 days later) they came out and installed our new fireplace on time as scheduled. They educated us on how to use the new fireplace logs and on safety too. We are VERY happy with the price, service and overall experience!!
We had a great experience purchasing gas fireplace logs. Nice selection of products. Tony was very helpful and professional. The prices were good and we got our logs installed the next day!
My experience was great. Seyon was very professional on his sales visit. He promised the Installers would be here on time and they were. Guy and Tony arrived to my home on time, installed the gas log in about 15 mins and they took the time to ensure I knew how to operate it.
Great service.
Ken
This company is the absolute BEST! They are responsive, do excellent work and at an affordable price. I was thrilled with their service. Definitely call them for any service you need regarding gas lamps or grills.
Prenota un tavolo
Ordina online
Trova il miglior ristorante di Houston
Si è verificato un errore! Riprova tra qualche minuto