This has been a staple restaurant for those looking for a good sub. After all these years, food is still good but I must say the inside is quite dated & the customer service is just okay. Our cashier, a male gentleman with an accent had an attitude and was not willing to speak up so we could hear him behind the mask. Even after we advised we couldn’t hear him due to the mask.
Just stopped by on a drive up from Charlotte like I always do and the food is still fire! I'm from the South Side and been eating here since they were in the spot where Reed's Tires is. Still the best subs in Greensboro hands down! As for the "customer service"; this is not a major corporate franchise. They are small time and hire locals with real lives and situations who give great customer service to the guests who come in and treat them with the respect that all humans deserve regardless of whether they work in fast food or not. If you come in with an attitude or acting superior, you will receive the service that you deserve and I support it.
I used their drive thru and ordered a steak and cheese with fries, large chili, cookie and a fruit punch. While I did wait in line longer than expected I noticed one team member going above and beyond to take care of the customers. This young man took my order then through the drive thru window I saw him take orders from customers at the inside counter then bring out orders to people parked in spaces waiting on food. I parked my car and decided to go inside to rave to the manager about how this young man was a great asset. When I got inside I saw they were short staffed and the 4 others were working just as hard cooking the food, answering phones, filling to go orders and keeping the dining area clean. Not one complaint, everyone still found time to be polite and they had their system down as they worked as a team. And the food was good!
Absolutely love this place!! The food is always hot and they pack each sub with full of meat!! The picture doesn't do much Justice! You must go buy one asap
Love love love the food here! Best subs in the area. Only the drive thru is open right now, which kind of stinks, and they have wonky hours due to short staffing, as most places do right now. But the amount and quality of food you get for the price is great. They are sort of hidden gem. Been around for a long time. Doesn't look like much from the outside, but give it a try!
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