NHM is one of the best dining experiences we’ve had in Grand Rapids. Amazing service, bigger-city quality food, Detroit-esque architectural detail. Top notch wine list. So glad to have a fresh place around! The coffee and canelé (must try) were superb. Fries were extra crispy, mussels impeccably clean and flavorful. On another visit, had the best quiche I have ever had, won't be able to eat it anywhere else now. Highly recommend to come here for any occasion, whether a special date, family gathering (including les bébés!), or just a quick coffee & pastry.
I went with my boyfriend for the first time tonight. We both have been wanting to go for a while and finally we were able to, and, I have to say, our evening was absolutely perfect.
The service was incredible. I was greeted very kindly at the door and was asked about my day on the way to our table. Our server was very kind and upbeat and helped us out with our drink options which did not disappoint.
The food was phenomenal. We ordered the cheese lady trolly, the pressed pork belly, and the Quiche Lorraine. The cheese from the trolly was devine (duh, Cheese Lady never disappoints) the pork belly was the perfect sweet spot of crispy and fatty, and the quiche was like custard. Amazing. Everything was amazing.
We have nothing negative to say about our experience tonight. We will be back soon!
Stellar service and atmosphere 👌 not a frown from any of the employees!! This was such a welcoming restaurant and I was completely blown away. They exceeded my expectations in every way! The food was full of flavor, large portions and hot! Our waitress Liz made sure we were happy and that the food met our expectations ❤️ I'm so thankful for her today! Before dinner we met the owner and he gave us a tour and history lesson about the building then showed us upstairs to the roof top bar where we were greeted by even more friendly staff 😀 if I could give this place 1000 stars 🌟 I would. You have a customer for life from me and my husband, we will always dine here when we visit grand rapids. Thank you so much for your service today, you made us feel like royalty 💜
It was definitely a nice experience to have. It's a cute little restuarant with a roof top bar looking over downtown GR. Food was just okay. We tried the ratatouille, salmon, ribeye & mashed potatoes.
First time in, and it is one of my favorite places in Grand Rapids. The food was fantastic, not inexpensive but good value for money.
I definitely recommend the French onion soup. The steak was simple, but done to perfection. I love the cocktails on the menu.
Service was just a little off, they were slow to clear the used dishes, and too quick with the second course, we were still busy on our soup when the steaks came out.
The dining room has a raw/unfinished/old time vibe which almost makes it charming, but feels a little dingy instead.
For me the food and the value are what count and I will definitely go back.
Wow, this place is still great! We visited awhile back when it was still called New Hotel Mertens. It hasn't lost any of the charm that made it great. The building and ambiance is a delight, and the service is what you'd expect for an upscale meal.
Both our dishes were fantastic, and the Duck à l'orange is one of the best we've had anywhere.
We also took a visit to the rooftop bar, which couldn't have been more perfect.
Absolutely great all around, thanks to Mertens for making this a special day.
Went here on a whim - they were able to squeeze us in when no one else would.
We had a wonderful server, delicious food, great drinks. Definitely will be back. Also the scallops were like butter - even if you don’t care for seafood order them you won’t regret it!!
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Mertens Prime is the definition of a premium steakhouse restaurant. It's a tight race between MDRD and Mertens Prime for the title of the fanciest schmanciest restaurant in Grand Rapids. You're going to want to dress up a little to come here or you're going to feel out of place.
The location has a lot of history baked right into the menu. The cocktail menu hails back to the early 1900s when this building was a fancy schmancy hotel in the same hospitality vein as the world famous Ritz Carlton. The ambiance of the place leans into that history. The bar itself even has mixologists in the white lab coat, setting the tone of how seriously this place is about what it's trying to be. The menu explains the chronological history of the various owners (like Mertens) and of the building itself. It's really fascinating stuff. I love that our humble city of Grand Rapids boasts something like this.
I don't even have to tell you this place is going to cost you a mortgage payment. Drinks are actually pretty standard downtown prices, around 12-20 dollars for a cocktail. The lowest end steak they have is going to be 70 dollars. All the sides are a la carte. I had the Brussels sprouts with my steak. They were so good they made me want to slap past me for ever saying I didn't like Brussels sprouts. Just so you prepare, if you and a plus one get a steak, a side, and a drink each, you're staring down the barrel of a 250 dollar bill without tip. They have some other things on the menu if you want to try and keep the bill down. They had various poutines on the menu, which surprised me some. But this is Mertens Prime. If you're here, get a steak. It'll rank among the best steaks you'll ever have in your life. That's a promise.
If you're going out for a fancy dinner to celebrate a life achievement or you're attempting to dine and dazzle a client, then Mertens Prime is an excellent choice. You're definitely going to need reservations, though, so be prepared.
The place is unique in that it is an historical building that serves French cuisine and wine. Onion soup was delicious. Overall, the steak and duck were comparable to other restaurants with lower prices.
My partner and I recently stopped off at Mertens on a whim for a date night. Just so happened to be on the same day they dropped their new menu.
Food was great and service was very attentive. They had actually only given us a half order of the pork belly we had ordered, and were quick to inform us of the slip up and get the other half out quickly. Super good stuff. Pricey, but it’s clear why those prices are.
The host was super rude but the servers were amazing. Water tasted weird to me but I don't like tap water. Very accommodating with my sodium restrictions for the steak kind of disappointed that the garlic that came with it was hard to eat instead of the soft version, garlic mashed potato was delicious though.
4 of us are here for the first time. Front or house and waiter were amazing! So nice. Service was great. Bartender didn’t greet us until 10 min and the steaks were over cooked. 4 stars is good considering they had a new grill guy. Salmon was amazing, Filet Medallions were in point! We will be back!
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