Very nice people. It was rather hectic and my online order got lost in the shuffle. I let them know and they remade everything nice and hot. And they were VERY polite about it.
Everyone will make a mistake at some point. Franchisees and corporate suits need to know this. But how they handle it is what makes the difference.
This crew at lunch time on Saturday august 6, 2023 knocked it out of the park. They took what could have been a bad experience and made it excellent.
Kudos to them all. :)
McDonald’s
What else can you say
Use the drive thru for quicker service .
Ice coffee is my favorite
Pick up a breakfast sandwich to go with your ice coffee .
They have many more selections to choose from
The entire staff is ready to help you .
Make a quick stop in and order you favorite
Until next time
Keep up the great work
Tony Reil
The young man who took my order was the nicest I have ever come across at any McDonald's, wish I had asked his name. He was the epitome of service with a smile and a great ending to my first trip to Galveston.
Good experience..with food service and manager...👍
Waited for a long time but it's a busy location....good problem to have, right? Buy our order was taken correctly and hot and ready to eat. Great service!! Will stop here again whenever I return to Galveston
We had to wait am extended amount of time at the counter while employees stood around. The food was fresh and good.
The adult happy meals were awesome! Even tho this location was cash only tonight because of some issue with their credit card machine, they got the food out to us quickly, everything was fresh, and we loved the nostalgic adult happy meals! Lol! They were a little pricey, but we enjoyed them nonetheless.
I felt like the crew wasn't super friendly but they were very busy. It sounded like chaos and disarray in the kitchen; almost as if they were arguing, but they got my order right. The parking & Drive-thru area is very cramped. I will likely go to this McDonald's again.
I felt like the crew wasn't super friendly but they were very busy. It sounded like chaos and disarray in the kitchen; almost as if they were arguing, but they got my order right. The parking & Drive-thru area is very cramped. I will likely go to this McDonald's again.
Very good food and love that there is space for introverts
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