Today, I visited store #201. Let me start by stating that I was impressed by your employees. (Gainesville, Fl).
I received wonderful service from all involved in the process (from ordering to production).
As an operations manager (though in a different field) I can appreciate the attention to detail, time-management, and the sheer dedication to customer service that was performed at this location.
My cashier’s name was Tierra. She was prompt, polite, and attentive. She remembered my name, and took customer service to the next level by providing regular updates on the status of my food.
Those involved in the production of the food were handling the drive-through orders and the in person orders with ease. The food I received was fresh and delicious.
Needless to say, I rang the bell.
Thank you for a great fast food experience.
My favorite is the beef and cheddar sandwich. The sandwiches and wraps are good as are the apple turnovers. I saw they have a wagyu burger now.
I was a bit leery since this is attached to a gas station, but the sandwich was definitely full of meat as ordered and cooked well. Don't know why they call them curly fries when most of them look like fake eyelashes? Wish there were more rolly curly ones but I was satisfied overall
Nice clean dining room service was awesome and the new Wagyu burger is in my opinion is the best fast food burger
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