We ordered on the app a few minutes before arriving to the location, so when we went inside, we had to wait a while. One of the workers asked us if we had ordered, and I let them know we ordered on the app. Soon after, they brought our order out to us and the food was nice and warm. We ate it inside the restaurant, which was very clean. I got the cheesy roll up and the cheesy fiesta potatoes, which were expected quality. The prices were reasonable and the quality of the food was fair, and the service was impeccable, so I had a great experience!
Over the past few weeks, my wife and I have stopped here as we travel the area. This is a top rated Taco Bell, The clerks in the drive through, always attentive and friendly. Never have had the wrong order. Always fresh and fast. Hey, if this review helped you in way, please select LIKE. GOD bless you!
A young man who was running the cash register last week, Brandon Hoffman, saw an older couple coming in for lunch and they were having a slow go at getting in. Without hesitation, he went over to the door, held it open for them, and offered his arm to the sweet little lady and took her to the table of her and her husband's choice. When their food was ready, he brought it out to them. We acknowledged his kindness and he told us that his grandma was special to him and just smiled. He has stolen our hearts! Franklin store, you have a great employee and we think he is absolutely wonderful!
I just go for my favorite menu items...Doritos supreme tacos and the power bowl. I eat gluten free and these are safe for me to eat. There are a few items here that I have found to be alright to have.
We're from Orlando, FL and we were very pleased with the service and cleanliness of this location. Staff was friendly and attentive, and thanked us as we left.
This Taco Bell is one of the better in the area (definitely better than the one in Cherokee, which is dreadful). You may have to wait a few minutes on your food but here it's prepared correctly and is fresh.
I usually go here later at night. I tell the young man who works the drive thru that he is the most polite and friendly employee of a fast food restaurant I've ever seen. Food is consistently taco bell. I swear this restaurant hires the nicest people I've ever seen in any restaurant.
Best Taco Bell food quality I've had in years. Staff was great as well
This restaurant is very clean and the staff is friendly! The heater in the lobby was broken when I visited, so they kept the lobby locked and you could only get in by knocking and getting an employee's attention. Other than that, it's on par with most Taco Bell's. The fix was good, and the blue Airhead freezes are amazing!
Had a great experience! Customer service in our time is always very lack-luster. Not the case here! I simply picked my food up in the drive-thru, and the greeting from Kim working the drive-thru taking my order and giving my food. Very happy and has the mindset of giving customers a great experience! Many people in any kind of customer service career could learn a lot from Kim!
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