The only "fast food" I will eat is Whataburger. So I frequent all of the Whataburgers in the DFW. The "Chicken Fajita Taco" on their menu is always my GO-TO item of choice... Unfortunately, it is an item in which I ALWAYS have to get pulled up for in the drive-thru because it's a real whole chicken breast that takes 7-10 min to make fresh...
But I will WAIT every single time bc they're that damn good!
Today, I had to give a SHOUT OUT to this particular Whataburger for a few things. Y'all really went above and beyond...
1) Most places sweet tea is either too sweet or not sweet enough... This Whataburger had THE. BEST. damn sweet tea. You can taste the fresh brew on it and not too sweet! Awesome!
2) I couldn't speak (laryngitis) so I had to pull up to the window to order. The girl at the window was so empathetic and SUPER sweet and genuine! Whoever you are girl, KEEP SMILING MAMA!!! You change people's day with it! (Can't recall how to spell her name but it begins with an M)
3) My food tasted like someone's big granny was in the back making FAJITAS! Nothing generic about it... It was fresh... The veggies were cooked right where most places try to cook everything so quickly that the onions and bell peppers are never fully cooked soft anywhere I go... Today it was bomb! They even grilled my tortilla like my abuelita used to do... Most places don't do that... And I didn't even ask them for that added touch! PLEASE GIVE THAT LADY A RAISE! People like her are what make your restaurant great!
4) I forgot to ask for ketchup... Silly me... Luckily the very nice and very THOROUGH drive thru girl had my back... Already had some in the bag. Where most places, if you don't ask for condiments at the window, you just don't get them...
5) MISS LATOYA! You ROCK and so does your crew!!! The little details matter; please keep up the AWESOME work!
I just left this location about 15 minutes ago, I just want to say whoever prepared my double meat cheeseburger truly care about what they put in their own body, to have had made a burger this delicious, you truly made this burger how you would want it to be for yourself a true chef and a gem! My fries were hot and fresh, and my strawberry shake was just perfect!
Teresa Buys Houses Fort Worth, TX
+5
The staff here is so kind. They were swamped so we had to wait a bit, but they were smiling and friendly and brought our order right out to us. I liked it!
Kimberly Pena- Rodriquez
+4
This Whataburger is awesome because they never get our order messed up. We want specific things and they always come through. The young lady that works drive thru is awesome, she is very courteous and makes sure we have everything we need. Straws, ketchup, jelly, plastic ware. Nothing worse than getting home to sit down to eat and something is missing. Good job guys!!!. Keep up the good work.
Went in with a large group. Nicole helped us out and her professionalism and kindness were over the top. She has great customer service skills!
They were slammed up busy & Mary was a perfect display of exemplary customer service. She went out of her way to make sure I received my food hot & fresh. Thank you Hemphill team
Just one of the best places to go to eat, chill and be you. No discrimination or rudeness at all. 5 stars across the board.
One of my favorite Whataburger to go to. The managers are great, the staffs are great, very friendly and great customer service. The food taste great. Everything is perfect.
This is a place to take notice of . Daphne is an asset. Mtg. Great attitude great lady all round. Great staff this restaurant is under the direction Latoya. Breanna. Ebony. Make a great mix for a great meal with fabulous svc
Keep up the great job.
The people are always friendly and give the best customer service at Whataburger's, I'm always pleased and happy with the service in the food when I go there.
Must have been training a drive thru person. The manager had to step in to get the orders right.
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