This was my first trip to a Shake Shack Restaurant.
I've traveled extensively and have seen Shake Shack Restaurants in many locations; I just never took the opportunity to give them a try.
I found Shake Shack to be refreshing and a great value. Our burgers were perfectly and quickly prepared to order. I requested added condiments and onions without additional charges.
Overall, the restaurant was clean, well maintained, with professional staff.
Do yourself a favor and give them a try, you will not be disappointed!
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Great service, surprisingly amazing quality food, and timely service. As an airport location, I didn’t have high expectations but they exceedingly surpassed the food quality and service I was expecting. The service was friendly, helpful, patient, and kind. Food came out quickly and was hot, fresh, well seasoned, and tasty. I highly recommend this location if you are in the area / airport looking for a good bite to eat.
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EVERY item of food was hot and fresh. I frequent fast casual burger restaurants (unfortunately I have to settle for Burgerfi because there is no Shack close to me) and it’s rare to receive all food items still piping hot. Even the Boca Raton Shack sometimes misses the mark -last time I was there they skimped on the string onions and didn’t give me the truffle sauce that was supposed to come with my fries. Yesterday was my first time at the Ft. Lauderdale Shack and I met the operations manager and she must be doing something right for all the food to be so nice and hot and full of toppings. The only hiccup was that my nuggets only had 9 pieces (not 10) and she quickly rectified the situation (sorry I don’t remember her name). Also, this location is all glass windows facing west, the whole restaurant is a solarium. I avoid direct sunlight and if the one corner table had been taken I would have had to eat in my car. I suggest getting some shades!
I know some might say Shake Shack is a little expensive but you’re paying for humane, antibiotic-free beef and other high quality ingredients. Totally worth it in my book. You can absolutely taste the quality.
Shhh....don't tell my gym friends that I eat here more often than I should.
The manager of this Shake Shack is a amazing. She's a no-nonsense manager who hires really good people, sets expectations high and then makes sure her crew meets those standards. If you want to see how a good manager does her job, come check out this Shake Shack. Really she should be mentoring future managers for the company.
Because of that stellar manager the staff her are top notch. They're friendly, efficient and courteous. They often remember the names of regular customers. They check in at tables to make sure customers are satisfied with the product and experience.
The restaurant is always clean and the bathrooms are spotless.
I'm not a fan of the new self-service kiosks, but if you ask a human will take your order with a smile. No one gets annoyed if you say you'd rather not use the computer screens.
I've been to other Shake Shacks and this is the best.
Jared and the manager constantly made sure to check on us and that we’re were doing okay. Love this place.
Fast efficient and friendly service, plus some of the best burgers ever! The place was very clean too, great visit all around.
Delicious food! Always my first stop when i’m in town. The Avocado Bacon burger was amazing.
Awesome burger! Went in 2 days in a row… the new spicy burger is yummy!
Great burgers!!
First time visiting this location, excellent burgers always wanted to visit this location since there is so many stores around it as well.
Very clean and neat, food was also prepared very fast, we got our food within 10 minutes.
Great burgers and chicken sandwiches. Freshly made. Very good shakes, lemonade, other drink options. Nice casual sit-down place. Place an order from the kiosk.. accepts coupon codes. Take a table # and they will bring your order to your table.
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