So often, we just write and read 'bad' things. I had the BEST barista - Theo - at this Starbucks. Theo was friendly, but professional; warm, yet thorough. Major kudos!
The lady that's in the back with the wigs she is wonderful if everyone in the store can have her personal. She is the reason I come back to the store. Again shòut to the 62 year old Lady that takes care of the wigs that looks much younger..keep that great personal ! 😊
My experience at the 8 mile/Woodward Starbucks exceeds what customer service should be. I ordered a mobile order but unfortunately the cake pops were out, so when I arrived to an empty bag my sweet tooth was a little disappointed. The team on site was so courteous and who I believe was the manager offered not only the refund for the sold out items, but even offered a brownie on the house. I was totally cool with just the refund but it was a nice extra surprise to be offered something and on top of it, it was delicious. Thanks for the great experience!
Great customer service all the time. I always grab my favorite Caramel Frappuccino, Caramel Iced coffee, ice triple shot, etcs. I never had to wait long because on a busy day i avoid coming lol. Fair enough.
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