This was my first time staying at a Sonesta hotel and everything was great. The staff was super friendly, room was spacious and clean and the only thing I found odd was that housekeeping didn’t come at all hence the 4 instead of 5 stars for service. Otherwise, I’d highly recommend the hotel. Also, while the drinks at the bar may be a bit pricey, ‘Sweater Weather’ was by far my favorite and one that was definitely worth it!
Great location. Room was well appointed and clean. A little sparse for a mid range hotel, but the location is nice and the bed was super comfortable. Parking is a chore, expect to spend $20 a day for that in the closest garage, but the staff was extremely courteous and helpful at the desk. Check-in and out were quick and easy. They even offered to have my bike stored with the valet overnight since I was a little concerned about leaving it on the car rack in the garage.
This hotel is great for the price. The bed was comfortable. It is connected via encosed walkways to the convention center. However, I reduced the rooms stars to 4 for the following reasons:
No microwave in room
Additional chairs needed for dining table. The only chair was for the desk.
Hotel has no pool
I reduced the Service stars since breakfast wasn't included and there is an extra charge for parking.
Overall, a great stay though. The front desk staff was very helpful.
I was here for a conference, and overall, it was a pleasant experience. Check-in was a bit rough. We checked in past midnight and it took almost 20 minutes due to some unexplained issue. I was a bit surprised to be put in the lofts across the way without warning, but they were actually very nice and spacious. My keycard deactivated once which was annoying, but they fixed it. The work out facility was really nice with lots of options. The restaurant was just so-so (good food, bad customer service). It had a convenient walkway to the conference center, which was great. The lofts are by far the quietest place I've ever stayed. I didn't need my sound machine for the first time in like 10 years!
I had stayed in one of the lofts. These rooms were huge. It was just my wife and I. I think there could have been more decor in the rooms as it was a slightly empty feeling. The Valet gentlemen were both wonderful. They had a very convenient shop int he lobby that you could buy drinks at. The Bathroom was also very big and had a full size tub. If there was a hot tub in the room by the windows and more decor it would have been a full star review. Lastly each time the AC kicked on it sounded like someone was opening the door so i woke up about 10 to 15 time throughout the night. The view was very basic nothing impressive.
Nice clean rooms. Beds are a little stiff but it's a hotel. Can't have everything perfect. My wife left a ring in the room. We called back. Front desk clerk went and found it personally. And it was returned to us. Great service
The beds and pillows were really comfy. I slept very good. Rooms also quiet, little hallway noise heard. Check in and out were very quick and easy. Bar/restaurant was nice.
Located just across the street from the convention center, this Sonesta offers a great alternative if you don't want to stay at the Hyatt if you happen to be there for a convention. Its location in downtown Columbus makes it close to lots of shops and eateries and a lovely park. I found the rooms to be clean and well appointed (though there wasn't a microwave). The water pressure and endless bounty of hot water was wonderful. There is no pool, but there is a great gym filled with state of the art exercise equipment.
We booked with this hotel to be within walking distance of Nationwide Arena. It was a great choice. The rooms were contemporary, clean and comfortable. We would definitely stay here again.
Great room. Very clean. Great cable TV. Columbus is a dead city. It was Friday evening and absolutely nothing going on. No traffic, no people, no nothing. But we were just traveling through and got a 4 star Priceline surprise hotel for $90 so it was worth that for sure.
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